"There are currently no events setup for registration"

szkice

Hello,
We have created two events and are trying to display the list of events. We have assigned a menu to it and the result we can see is only the search panel and the message:
There are currently no events setup for registration.
Please explain to us or tell us where to find everything we must do to make the list of events available for registration.
To check if everything is fine on our side, we created a new menu on the test page and there we managed to make the events show.
Secondly, we reproduced all the parameters from one of the events displayed on a test page (Quick start DTH demo). No result at all.
What can we do to make the list show? Is there any mistake we have made? Or maybe there is some problem with the theme/template and/or multi-language menu?
Regards
Szkice

saguaros

Hi Szkice,

This may due to the setup for the start/end datetime of these events, you can share the credentials of your site: URL, Admin account so I can help

Check 5th point here for how to share the info: https://www.joomlart.com/forums/d/772-how-to-ask-a-question-on-forum

szkice

Thank you very much for your reply.
We added the details you request into our first message.
Here below you can find the links to the Polish version of the site and to the English one. As you can see, neither the list of events nor the template appears

/en/dtregrid-2

/pl/evenpol

saguaros

szkice

The provided admin account doesn't have permission to view event settings: https://prnt.sc/ris1d6

Could you grant super admin permission for this account?

szkice

Hi,
Well, the point is that we granted him the permission, but it could not be saved. We've done it once again and right now it seems it's working. So please be so kind as to check everything.
Thanks in advance
Szkice

saguaros

Did you upgrade DT Register recently? I guess something wrong with your current event as I just created a new event for testing and it's showing fine.

There are several events now only, could you pls try to re-create these events and see how it goes?

szkice

Hi,
Thank you very much for your help. In fact, we haven't done any upgrades recently. All we've done is to install invoices to learn how to deal with them.
Can we ask you to check what's wrong with the events we've created? Could you just take a look at any of them and tell us whether everything's fine with it or if we made any mistake, please? Or maybe you could make one of them show and explain to us how you did it?
Off course, we will follow your advice and try to re-create them, but we really don't know why they don't show.
Thanks in advance
Szkice

szkice

Hi once again.
We have just managed to make our events show, but it didn't work as it should have. We cancelled the categories the events were created in and, to our surprise, the events showed up for registration in both categories (individual and group) we had cancelled.
There are also other issues: the photos we attached to the events show up in the wrong way - they should be in the background of the list of events, but they are displayed as thumbnails instead (and they are sort of links to the bigger photos).
Last but not least, one of the events showed up (after the category having been cancelled) but, for unknown reasons, without the possibility of registration.
Please, help.
Regards
Szkice

saguaros

Hi szkice

I don't see the events belong to 'individual and group' categories are showing now, the event listing page shows active events only. is that ok now?

szkice

And also one more:
pl/evenpol/neapolitan-christmas-bothtype/register
In login and registration forms some fields are translated into Polish, others are left in English.
Regards
Szkice

saguaros

szkice

You can add translation via Admin panel >> Extensions >> Languages >> Overrides >> add translation for this language text: DT_BILLING

https://prnt.sc/rje96u

szkice

Hi, thank you very much for your reply.
As to the problem we had, the solution was to publish the event category in the component.
Thanks once again
Szkice

saguaros

szkice

Glad to hear it works now!