Image issue

lepache

Hi,
I have an issue with facebook image : I saved image in images/jasocial_feed directory but now the images name have no .jpg e.g 119859e538a8666656de1a8af67230df instead of 119859e538a8666656de1a8af67230df.jpg
So, I got an error on my website
Thanks for help !

saguaros

lepache
Hi,

You can share the admin login info and ftp account of your site, I will take a look: https://cl.ly/3y3R0p24250G

Regards

lepache

Done.
Thanks a lot

saguaros

lepache

Hi,

Could you download latest version of this plugin here and install into your site? https://member.joomlart.com/downloads/joomlart/joomla-extensions/ja-system-social-feed-plugin

And check the FTP account again as it doesn't work now.

Regards

lepache

Hi Saguaros,
I was already using the latest version... and nothing has changed. The .jpg is still missing in the images folder...
Could this be due to the extension of the image?
Thanks !

saguaros

Hi,

Could you check the ftp account again? the provided info seems not work now.

lepache

Hi,
Done !

saguaros

lepache

Could you check again? as I see all images in this directory: /plouguin/images/jasocial_feed are having extension .jpg now.

lepache

I don't think so : 00f8d9554b255a4fdeed436a8c6bafa9. for example... no jpg extension, just a point. I am using Filezilla to connect to FTP

saguaros

lepache

Are these images in recent feeds? pls try to backup these images and remove them (you can backup in other place) and try to run the cron job again.

lepache

You're right, it works now.
Many thanks for help !

saguaros

You're welcome!