Ja image hotspot Maps not functioning correctly once inserted into tabs: the map in the 2nd tab of the locations section doesnt appear correct.
Any help appreciated
Hi tristano
I'm not quite sure of tab here, kindly share the credentials of your site so I can take a look.
And tell me the part that you're using JA Image Hotspot module.
Regards
I have provided login detials over skype. Have you taken a look yet?
tristano
I got it, let me check and will get back to you.
have you taken a look yet?
Sorry for this lateness, may I take a backup of your site and debug issue in my local?
you may, thankyou
I will check and get back to you.
Can you take a look please, time is running out for us to fix.
I've forwarded to our developer for further checking on this, could you share the ftp account also?
Thanks, ive just sent these to you over skype
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The ftp doesn't work but I will try to replicate this with our developer to fix it.
Kindly wait.
just been informed the server is locked down to IPs not listed, if you provide an IP which will be used i can add this to the whitelist
I'm based in Vietnam, could you whitelist IPs from my place?
This should not be an issue. Can you send the IP please and i shall get it added.
messaged you cpanel login over skype please use filemanager to access files
Thank you, our developer will work on this. Will keep you posted.
any luck with this yet?
I already passed this to our developer, kindly wait.