Can you take a look please, time is running out for us to fix.
tristano
I've forwarded to our developer for further checking on this, could you share the ftp account also?
Thanks, ive just sent these to you over skype
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Hi tristano
The ftp doesn't work but I will try to replicate this with our developer to fix it.
Kindly wait.
just been informed the server is locked down to IPs not listed, if you provide an IP which will be used i can add this to the whitelist
I'm based in Vietnam, could you whitelist IPs from my place?
This should not be an issue. Can you send the IP please and i shall get it added.
messaged you cpanel login over skype please use filemanager to access files
Thank you, our developer will work on this. Will keep you posted.
any luck with this yet?
I already passed this to our developer, kindly wait.
any update with this yet?
Hello,
I'm sorry for this lateness, our developer is trying to find the solution for this, pls give us more time.
Any update on this issue yet?
Hi,
Is anyone looking at this? 24th april we first contact you about this issue now, and we understand the current situation going on aroun the world but this has been 2 months now. Is anyone actually working on this currently?
we need this resolved asap we are looking to launch the site very soon
I'm sorry for this lateness, this is a weird issue and our developer is still working on this, kindly wait.
ok need an update ASAP will be too late very soon
tristano Hi You can use this file. Override it to modules\mod_jaimagehotspot\assets\js\script.js
modules\mod_jaimagehotspot\assets\js\script.js