Video processing

crocodile

I am having a problem with the video upload on my site.

The videos upload to the site but are not being processed. Ultimately I get a MIME type error. I have tried this on the first edition of the site which is backed up elsewhere and the result is the same without the MIME error even though both sites are set up the same.

I have activated CRON and even tried triggering the CRON URL manually, without success.

The videos do not process. Can you help please?

Ninja

crocodile
Hi
May I know the Video formate you are uploading? MP4 video are allowed for upload and conversion via JomSocial.
And your server must have FFMPEG support to covert the videos.

crocodile

I was uploading a video in mp4 format.

ffmpeg version 4.0.2 Copyright (c) 2000-2018 the FFmpeg developers
built with gcc 4.8.5 (GCC) 20150623 (Red Hat 4.8.5-28)
configuration: --prefix=/usr --libdir=/usr/lib64 --shlibdir=/usr/lib64 --mandir=/usr/share/man --enable-shared --disable-static --enable-doc --enable-runtime-cpudetect --enable-gpl --enable-version3 --enable-nonfree --enable-postproc --enable-avfilter --enable-pthreads --disable-avisynth --enable-libopencv --enable-libgsm --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-libspeex --enable-libtheora --enable-libvorbis --enable-libvpx --enable-libx264 --enable-libxvid --enable-zlib --enable-bzlib --disable-crystalhd --enable-libfreetype --extra-ldflags=-ldl --extra-cflags='-O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector-strong --param=ssp-buffer-size=4 -grecord-gcc-switches -m64 -mtune=generic -fPIC -O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector --param=ssp-buffer-size=4 -m64 -mtune=generic' --arch=x86_64 --disable-debug --disable-stripping --disable-demuxer=v4l --disable-demuxer=v4l2 --disable-indev=v4l --disable-indev=v4l2 --enable-filter=movie --enable-decoder=ac3 --enable-decoder=asv1 --enable-decoder=asv2 --enable-decoder=flac --enable-decoder=wmv1 --enable-decoder=wmv2 --enable-decoder=wmv3 --enable-decoder=mpeg1video --enable-decoder=mpeg2video --enable-decoder=flv --enable-decoder=fraps --enable-decoder=h263 --enable-decoder=h264 --enable-decoder=libgsm --enable-decoder=mjpeg --enable-decoder=mpeg4 --enable-decoder=mpeg4aac --enable-decoder=mpegvideo --enable-decoder=mpeg4aac --enable-decoder=msmpeg4v1 --enable-decoder=msmpeg4v2 --enable-decoder=msmpeg4v3 --enable-decoder=pcm_alaw --enable-decoder=pcm_mulaw --enable-encoder=ac3 --enable-encoder=asv1 --enable-encoder=asv2 --enable-encoder=flac --enable-encoder=h263 --enable-encoder=flashsv --enable-encoder=flv --enable-encoder=libgsm --enable-encoder=mjpeg --enable-encoder=msmpeg4v3 --enable-encoder=pcm_alaw --enable-encoder=pcm_mulaw --enable-encoder=mpeg1video--enable-encoder=mpeg2video --enable-encoder=mpeg4 --enable-encoder=msmpeg4v1 --enable-encoder=msmpeg4v2 --enable-encoder=rv10 --enable-encoder=vorbis --enable-encoder=wmav1 --enable-encoder=wmav2 --enable-encoder=wmv1 --enable-encoder=wmv2
libavutil 56. 14.100 / 56. 14.100
libavcodec 58. 18.100 / 58. 18.100
libavformat 58. 12.100 / 58. 12.100
libavdevice 58. 3.100 / 58. 3.100
libavfilter 7. 16.100 / 7. 16.100
libswscale 5. 1.100 / 5. 1.100
libswresample 3. 1.100 / 3. 1.100
libpostproc 55. 1.100 / 55. 1.100

Ninja

crocodile
Hi
kindly check this path is correct http://prntscr.com/sbvg4f
Also use Recommended PHP limits as your site has many extensions and video conversion used server resource to convert videos : https://documentation.jomsocial.com/wiki/System_Requirements

I tested a small video on your site : http://prntscr.com/sbvhd5
http://prntscr.com/sbvj6y
I run the cron job and there is error : Could not convert video , your server FFMPEG not converting the Jomsoial video..
No error off MIME type found during testing.

crocodile

I have started the site from the beginning again. There is a template, joomla and Jomsocial only so there is no interference from other extensions.

Your account remains the same.

I really need this to work so your help is appreciated.

FFMpeg details.
palmcoast@pal.palmcoastcommunity.com [~]# whereis ffmpeg
ffmpeg: /usr/bin/ffmpeg /usr/share/ffmpeg /usr/share/man/man1/ffmpeg.1.gz
palmcoast@pal.palmcoastcommunity.com [~]# version ffmpeg
bash: version: command not found
palmcoast@pal.palmcoastcommunity.com [~]# ffmpeg -version
ffmpeg version 4.0.2 Copyright (c) 2000-2018 the FFmpeg developers
built with gcc 4.8.5 (GCC) 20150623 (Red Hat 4.8.5-28)
configuration: --prefix=/usr --libdir=/usr/lib64 --shlibdir=/usr/lib64 --mandir=/usr/share/man --enable-shared --disable-static --enable-doc --enable-runtime-cpudetect --enable-gpl --enable-version3 --enable-nonfree --enable-postproc --enable-avfilter --enable-pthreads --disable-avisynth --enable-libopencv --enable-libgsm --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-libspeex --enable-libtheora --enable-libvorbis --enable-libvpx --enable-libx264 --enable-libxvid --enable-zlib --enable-bzlib --disable-crystalhd --enable-libfreetype --extra-ldflags=-ldl --extra-cflags='-O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector-strong --param=ssp-buffer-size=4 -grecord-gcc-switches -m64 -mtune=generic -fPIC -O2 -g -pipe -Wall -Wp,-D_FORTIFY_SOURCE=2 -fexceptions -fstack-protector --param=ssp-buffer-size=4 -m64 -mtune=generic' --arch=x86_64 --disable-debug --disable-stripping --disable-demuxer=v4l --disable-demuxer=v4l2 --disable-indev=v4l --disable-indev=v4l2 --enable-filter=movie --enable-decoder=ac3 --enable-decoder=asv1 --enable-decoder=asv2 --enable-decoder=flac --enable-decoder=wmv1 --enable-decoder=wmv2 --enable-decoder=wmv3 --enable-decoder=mpeg1video --enable-decoder=mpeg2video --enable-decoder=flv --enable-decoder=fraps --enable-decoder=h263 --enable-decoder=h264 --enable-decoder=libgsm --enable-decoder=mjpeg --enable-decoder=mpeg4 --enable-decoder=mpeg4aac --enable-decoder=mpegvideo --enable-decoder=mpeg4aac --enable-decoder=msmpeg4v1 --enable-decoder=msmpeg4v2 --enable-decoder=msmpeg4v3 --enable-decoder=pcm_alaw --enable-decoder=pcm_mulaw --enable-encoder=ac3 --enable-encoder=asv1 --enable-encoder=asv2 --enable-encoder=flac --enable-encoder=h263 --enable-encoder=flashsv --enable-encoder=flv --enable-encoder=libgsm --enable-encoder=mjpeg --enable-encoder=msmpeg4v3 --enable-encoder=pcm_alaw --enable-encoder=pcm_mulaw --enable-encoder=mpeg1video--enable-encoder=mpeg2video --enable-encoder=mpeg4 --enable-encoder=msmpeg4v1 --enable-encoder=msmpeg4v2 --enable-encoder=rv10 --enable-encoder=vorbis --enable-encoder=wmav1 --enable-encoder=wmav2 --enable-encoder=wmv1 --enable-encoder=wmv2
libavutil 56. 14.100 / 56. 14.100
libavcodec 58. 18.100 / 58. 18.100
libavformat 58. 12.100 / 58. 12.100
libavdevice 58. 3.100 / 58. 3.100
libavfilter 7. 16.100 / 7. 16.100
libswscale 5. 1.100 / 5. 1.100
libswresample 3. 1.100 / 3. 1.100
libpostproc 55. 1.100 / 55. 1.100

Ninja

crocodile
Hi
FFMPEG is not working. please check when a video is uploaded it is sent for conversion on server FFMPEG.
The FFMPEG must be installed a PHP module not a cpanel application. Kindly ask the hosting provider for this information this is something from server side for the conversion.
When you run the cronjob from Jomsocial you will see the message if Video converted it means the FFMPEG is working.

crocodile

I don't understand. I asked them to install FFMPEG and believed they had done what I asked. How can I check that is was installed as a PHP module? It isn't available on my cpanel.

Ninja

crocodile
Hi
Are you working on site ? I am getting 404 error on the submitted site URL.
about the video it you need to ask the hosting provider about the absolute path of FFMPEG that need to be added in Jomsocial video settings. Its not something that can be fixed by Jomsocial if the conversion is not done by server FFMPEG.