JA K filter issue with dropdown for araibic language mode

pavanjb

Hi,
I have some serious issue with JA K2 filter module. I have created one filter module which has category as multiselect. Every thing for language english mode works fine. The real issue arises when the mode is swithced to araibic language. The filter appears on the right side of the screen when ar is selected but when I select the option from category list the search result on the left of the page vanishes. Moving further when I inspect and remove the filter element from the browser the page comes back.
Normal EN mode SS http://prntscr.com/sgq7mc This works fine.
AR mode before selection SS http://prntscr.com/sgq959
after selection SS http://prntscr.com/sgqaky
after removing the filter element SS http://prntscr.com/sgqcfe html comes back when filter is removed by inspecting.

saguaros

Hi pavanjb

Could you share the credentials of your site eg: URL, Admin + FTP account so I can have a look?

pavanjb

Hello Support

Please check sent in private through Edit fields.

Let me know soon

Thanks

saguaros

Hi pavanjb

It's 404 error when I tried to access URL of your site, could you check again?

pavanjb

Please check updated url sent

saguaros

Hi pavanjb

The issue seems come from the template you're using.

I just made a test by assigning default Joomla template - Protostar to the search menu item: Search by keyword global and assign K2 filter module (Showing (2) in 'position-7') to the same page

but it works properly: https://prnt.sc/sk390o

You can contact the provider of template for help on this.

Regards