EMail digest seems to hang

diadempro

I don’t understand what you just said. There are items in my lending list. When I run the cron manually it does not send those.

Ninja

Ninja If any user listed below logs in before the Cron is executed, the email digest will not be sent to that user.

Please see above message on Pending list. Pending list would not be cleared. So you have to wait for next section.
Also i can make a test to register myself on your site and then wait for 3 days as per your settings to get an email.
Please note the max email per cron is 100 and email limit depends on your server for each day, JomSocial can not overrule the server email limits. In case the email limit over the Users will not get email digest.

diadempro

Ninja
Ok, so you are saying according to my configuration, from the time I enabled Email digest, it won't send out the first email digest until another 3 days from now, even though there are about 10 people who haven't logged in for longer than that.. like 7-10 days?

diadempro

As a workaround, I used the "Mass Messaging" feature just now to send everyone a reminder to login to the Community, and I copied and pasted the contents of one of the email digest previews so they could at least get a feel for some of the posts, even if the "read more" links aren't working in the email. That should help for now, I'll see if in 3 days the EMail digest actually generates a new batch and puts them in the mail queue properly. If not, I'll come back here for further help.

DustyD

Ninja You have option to set the limits and no of email per cron, if there is no email it would not send the emails to user, you will see the Pending list in Email Digest.

I'm sorry, but -again- I don't understand, what you want to say with that sentence. Can you pl. explain it in more simple words?

At the moment, my email digest settings are:
frequency=weekly
number of emails per cron=10
inactivity period days=30

I would have guessed, that:
Users, that haven't logged in for at least 30 days get a mail weekly, but max. 10 digest mails per cron job are sent. Correct?

Ninja

DustyD
Hi
Email digest not show in Mail queue, there directly sent.
The setting in email digest will work that you have set. Do you want me to add a new account to on your site to test your digest is working ? has any user reported that no email is delivered ?

DustyD

I'm talking about JS backend: Tools > Email Digest > Pending list - the entries there don't change any more. That's why I think, the sending of the Email digests don't work any more.

Ninja

DustyD
Hi
Kindly edit fields in first post and submit a temp super user login. I will make a test for my own account to check the Digest is working.

DustyD

I can do (and already did - so far without getting a mail) this by myself. I'd kindly ask for a simple answer to the simple question, if the pending list should change or not...

Ninja

DustyD
Hi
This issue has been forwarded to development team member to check the pending list issue.
Our dev tea member will check and update here.

diadempro

I hope this gets resolved. Email digest is still not working for me either.

Ninja

diadempro
Hi
On weekend dev team is not available, please wait and give team member some time to check and get to you.

diadempro

Ninja
Still no response all week....

Ninja

diadempro
Hi
The issue is in queue, i sent a reminder for dev team on this.

Regards

Ninja

Ninja
Hi
Kindly submit your site super user login and FTP in edit fields our dev team need that.