zentools banner images not showing

ianpanorton1

Hi - there is a zentools banner on this home page. It's been working perfectly, but I've just replaced the images and now they are not showing.
If I open the link in a new tab in Firefox I get a message saying the image cannot be opened because it contains errors.
The images in the directory are all normal photoshop files, exported today.
Any idea what's causing this?
Thanks
Ian

saguaros

Hi Ian,

Could you share the credentials of your site? and tell me the module name so I can take a look.

Regards

ianpanorton1

Hi Saguaros - many thanks for getting back to me. I've added login details, and the module is FP slideshow.
Best wishes

Ian

saguaros

Hi ianpanorton1

Could you check the URL to access admin panel of your site again? as every time I try, it automatically redirects to homepage on frontend.

Regards

ianpanorton1

Hi Saguaros - Admin Tools has locked you out. I've disabled it temporarily so you should be able to get in now.
Please could you give me your IP address and I'll white list you.
Sorry for the inconvenience,

Best wishes

Ian

saguaros

ianpanorton1

Here is my ip: 171.224.178.195

but it's not static IP

ianpanorton1

Hi Saguaros - I've disabled admin tools so you should be able to get into the admin area with no problem now.

However, the images are now working. I had assumed you had got into the site and fixed it!

Could it have been simply a cache problem?

Thank you for taking the time to respond to my request,

Best wishes

Ian

saguaros

ianpanorton1

It maybe cache issue.

Glad to hear that it's working now.