Could you try again please? Or provide me an ip address.

    rboersma

    Here is my IP: 171.224.178.195

    but it's not static IP so it'll great if you can whitelist all IPs from Vietnam.

      20 days later
      8 days later
      a month later

      I'm sorry. Because of a huge workload, i totally forgot about it. The problem is still acurate. I will test your new code and come back to you as soon as possible.

        Where does new field "user types" refer to? Does it refer to the colums Paid,Attended in the records menu? If so, do i need to translate these values to make sure they have the same value name?

        Created a test event.
        Registered without paying.
        Created a reminder without any user type. With 100 days before arrival (which is within range).
        Running a cron every minute. But not getting a payment reminder email.
        Added user type "not pay" (shouldn't is be "not paid"?)
        But also no reminders are being sent.

          Hi rboersma

          You're right, it should be 'not paid'.

          Do you mean that when you select a user type like 'not paid' but the reminders are not being sent?

          Yes, that's what i meant.
          I also changed /home/sjt/domains/sjt-terschelling.nl/public_html/administrator/components/com_dtregister/views/reminder/tmpl/add.php
          where not_pay changed to not_paid
          and
          not_attend to not_attended.

            a month later
            7 days later

            Hi Mantha, I've updated and tested. But i'm not receiving any reminder mails.
            I have a test event that starts 11-11-20, with one registration. Unpayed. I have setup a reminder that should be triggered 100 days before start event. My cron checks evenry minute. I can see in the cron log that it is running. Also when manually triggering cron.php nothing happens.
            Best regards,
            Ruud

            Hi Ruud,

            Our developer is working on this, kindly wait.

            a month later

            Hi Saguaros, Any progress on this issue? I need it functioning in januari. Were starting a new events then.

              Hi rboersma

              I'm sorry for this lateness, our developer is looking at this, give us more time pls.

              a month later

              Hi rboersma

              I reminded him for checking this issue, your patience is much appreciated.

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