Payment reminder is sent to everyone

rboersma

Dear reader,

I'm getting feedback from users that receive reminders for payed events. I only want to sent reminders to users that have not payed yet.
Thanks
Ruud Boersma

saguaros

Hi rboersma

Would you mind sharing the credentials of your site so I can take a look?

manhta

rboersma
Hi,
I added new config for reminder. Could you help us test this?

https://drive.google.com/file/d/18ywqY4o-yS_rZCUYdwRMTinhJgen7u6q/view?usp=sharing

Remember to backup first.

rboersma

saguaros

Done

saguaros

rboersma

It seems that your host limits access from my place (Vietnam), could you whitelist IP from my country?

rboersma

Could you try again please? Or provide me an ip address.

saguaros

rboersma

Here is my IP: 171.224.178.195

but it's not static IP so it'll great if you can whitelist all IPs from Vietnam.

rboersma

saguaros
Hi I allready did unblock Vietnam

saguaros

rboersma

Let me check and will get back to you.

rboersma

I'm sorry. Because of a huge workload, i totally forgot about it. The problem is still acurate. I will test your new code and come back to you as soon as possible.

saguaros

rboersma Let us know if you need any help then.

rboersma

Where does new field "user types" refer to? Does it refer to the colums Paid,Attended in the records menu? If so, do i need to translate these values to make sure they have the same value name?

rboersma

Created a test event.
Registered without paying.
Created a reminder without any user type. With 100 days before arrival (which is within range).
Running a cron every minute. But not getting a payment reminder email.
Added user type "not pay" (shouldn't is be "not paid"?)
But also no reminders are being sent.

saguaros

Hi rboersma

You're right, it should be 'not paid'.

Do you mean that when you select a user type like 'not paid' but the reminders are not being sent?

rboersma

Yes, that's what i meant.
I also changed /home/sjt/domains/sjt-terschelling.nl/public_html/administrator/components/com_dtregister/views/reminder/tmpl/add.php
where not_pay changed to not_paid
and
not_attend to not_attended.

saguaros

rboersma

Let me check and will get back to you.

rboersma

Hi, any progress on this issue?

manhta

rboersma
Hi
You can try this package again https://drive.google.com/file/d/18ywqY4o-yS_rZCUYdwRMTinhJgen7u6q/view?usp=sharing

rboersma

Hi Mantha, I've updated and tested. But i'm not receiving any reminder mails.
I have a test event that starts 11-11-20, with one registration. Unpayed. I have setup a reminder that should be triggered 100 days before start event. My cron checks evenry minute. I can see in the cron log that it is running. Also when manually triggering cron.php nothing happens.
Best regards,
Ruud

saguaros

Hi Ruud,

Our developer is working on this, kindly wait.