Emails not received by members

ffredt

Hi
When i try to send emails to my members , Jomsocial shows on queue that it has been sent, but nobody receive them...
I use Cron
wget -O /dev/null "https://www.arm74.fr/index.php?option=com_community&task=cron" > /dev/null
???
Thanks for help

Ninja

ffredt
Hi
Kindly unblock India and Vietnam to access your site.
Also check the spam folder of your mailbox. sometimes the email goes into spam box.

ffredt

Unblocked INdia and Vietnam

We have already checked the spam folder... without result.

Ninja

ffredt
Kindly add the firewall login http://prntscr.com/tiqv96
Is other emails are working on your site like contact page email and forget password in Joomla login?

ffredt

Sorry Firewall pass
Pass : sks123w

Yes other emails are sent and received...

ffredt

Is that you that wrote that message ?
"Hi {actor}, You have unread messages, click the link to view them now: <a href=QQQ{url}QQQ>{url}</a> Have a nice day! "

Ninja

ffredt
Hi
I tested the notification on your site, i added an account to test and i got email notification fine http://prntscr.com/tir0fc
Unread email notification will be sent if user has unread message.
You can change the settings from configurations > message/chat > unread message notification.

ffredt

" You can change the settings from configurations > message/chat > unread message notification."
OK for this. I understand.

"i got email notification fine"
Yes it works fine.
The problems comes with Tools > Mass Messaging
The messages are not sent...

Ninja

ffredt

ffredt The problems comes with Tools > Mass Messaging

Kindly send a message, if server limit is overloaded your server will not send message, check the email limits of server and try to send message.

ffredt

OK I've received the test emails sent to *@arm74.fr

ffredt

So maybe be it's linked to the last newsletter . Maybe it was too big ? You have an example of it in Monitor > Mail queue

ffredt

I don't know how to check the email limits of server

Ninja

ffredt
You need to ask your hosting provider for this. To check email limits and current email limit usage by you.

Regards