ohnodesign
JA Slideshow lite is JAEC extension and need active membership to get support and download.
I can not see any membership tag on your profile. If you have another membership with us i suggest you to open the thread again with active membership account.
As per support policy only active members can get support and download access for paid products.
Hi
You need to closed the module first or perform global checking via System > global checking.
http://prntscr.com/tin8z9
I saw the module is locked , you can try it now .
Regards