J2Store - product photo zoom effect not working

boiopl

Hello,

I have a Gavick Stora template with the J2Store installed, which, according to the template description, was to be fully supported. Unfortunately, the photo zoom effect on the product page does not work for me. I already confirmed on J2Store support that this is due to a template conflict.

Please help me make this effect work. Thank you.

My product page:
https://kskabel.pl/index.php/trening/koszulka-treningowa-ks-kabel

J2Store demo product page:
https://j2store.net/demo/index.php/shop/simple/shop

My Joomla version: Joomla! 3.7.5
J2Store version: v 3.3.14 PRO
Stora template version: v.1.0.2

saguaros

Hi boiopl

I don't have pro version of J2Store, I just tested by installing Joomla 3.9.20 + J2Store v3.3.14 free version + GK Stora but the zoom feature still working fine.

Could you share me the PRO version so I can check? you can send to our email here: sales@joomlart.com

boiopl

Done! Thanks!

saguaros

boiopl It's still working fine with the pro version you sent.

Could you share the credentials of your site eg: URL, Admin account? I will check it directly on your site.

boiopl

I shared the credentials in my first post in a secure box.

saguaros

boiopl Thank you! I will check and will get back to you soon.

saguaros

Update:

It turns out that some options in GK Stora template were not enabled:

It's working now, kindly check: https://kskabel.pl/index.php/trening/koszulka-treningowa-ks-kabel

boiopl

Thank you very much. Now the effect works as it should.

saguaros

boiopl You're welcome!