No support type Article Grouping

ezesgirl

Hello,
In the videos section (trailers) (owl slide) this message appears:
No support type Article Grouping
Thanks

saguaros

Hi ezesgirl

Could you share screenshot + URL of page where I can see the issue?

ezesgirl

Hello, main page: http://www.u2valencia.com/web/

Videos FLIX

Now is empty.. but yesterday: "No support type Article Grouping"

saguaros

ezesgirl Your site URL redirects to JA Nex template, could you check again?

ezesgirl

saguaros try now

saguaros

ezesgirl Let me check and will get back to you.

ezesgirl

OK, thanks

saguaros

ezesgirl Still no news on this, I will get back to you as soon as I find solution.

ezesgirl1

Any update? Thanks in advance

ja-developer

ezesgirl1 We will update here as soon as we have news for you. Thank you for your patience.

saguaros

ezesgirl1 Sorry for this lateness as it really took lots of time for this issue. A 3rd party extension on your site called 'CookiesAccept' - loads it jQuery library and caused the conflict on your site, I disabled it and the video is showing fine now.

Please check.

ezesgirl1

Thanks very much! It's works!

saguaros

ezesgirl1 You're welcome!