undefined Error on registration page

alexgolosok

Здравствуйте, при регистрации система показывает неизвестную ошибку и не проходит дальше регистрация, joomsocial обновлен до последней версии.
В чем может быть проблема?

https://golosok-deti.ru/registratsiya
Страница регистрации

Ninja

alexgolosok
Hi
Sorry i do not understand your native language. Can you please write in English only.
It appears the register button not responding, most of the times its due to templates, Can you set the default template to Protostar and see if it works to know issue from template side.
Most case there is conflict from template or 3rd party extensions.

alexgolosok

Hello, when registering, the system shows an unknown error and does not pass further registration, jomsocial has been updated to the latest version.
What could be the problem?

https://golosok-deti.ru/registratsiya
Registration page

We checked on the default template Protostar, there the error disappears, but registration still does not pass.

Ninja

alexgolosok
Hi
Kindly Edit fields in first post and submit site FTP details.
Also we need to disable all 3rd party extension to make a test for the conflict allow us for that.

alexgolosok

Ninja
ready

Ninja

alexgolosok
Hi
Thanks, i will check with dev team member on the conflict and update you once there is new update on this.

Regards

alexgolosok

Ninja

how long can this take?

Ninja

alexgolosok
Hi
It takes 1-2 days as you have long list of 3rd party extensions. If you can disable them and check it will be early for me to check first as its hard to remember around 100 extensions which one to enable later.

alexgolosok

I disabled all extensions yesterday on the test server, the error still remains, today I will double-check on the combat server, but I think the error will remain.

Ninja

alexgolosok
Hi
Could you give me the test site login on which the extension are disabled and i can debug more, as its a live site and disable extension and debug will show to live users.
Also update me if you have customizations in .htaccess file for redirections rules.

alexgolosok

Ninja
Хорошо, сейчас отправлю

Ninja

alexgolosok
Hi
I do not understand you last reply, can you write in English please what exact you want to share? Our support is only in English language.

alexgolosok

Ninja
changed the data in the form for access to the test, where you can turn around and not worry about users

Ninja

alexgolosok
Hi
The thread has been shared with development team member, it appear site specific issue only on your site.
I will update you once it fixed.
Please disable the redirections from htaccess file as asked in previous threads as the ajax request is going blank on registration form when we add some values : http://prntscr.com/ub8hbh

I disable all 3rd party extension on your test site, now the issue is from your server side redirection kindly fix it.
your test site always point the domain to your live site.

alexgolosok

Ninja
corrected

Ninja

alexgolosok
Hi
Kindly check it now http://prntscr.com/ubh0kt
test site is working : http://prntscr.com/ubh0tp
You can enable the 3rd party extension one by one and check the site. The issue was from 3rd party extension

alexgolosok

Ninja
The problem was found during testing. A conflict was found with the RSSeo system plugin!
How can I resolve this issue and continue using plugins together?

Ninja

alexgolosok
Hi
Please check the component if you have added the redirections rules in this, its must be something from the extension redirecting the URLs to wrong call. Or you can also raise the issue to extension provider.