Greetings,
My name is David Martin and I purchased some of your modules, applications and Plug-Ins a couple of years ago. I am sorry to ask, but my server died and I was hoping you could make arrangements for me to download what I have already purchased from you.

		 Thanks,
		 
		 David Martin
		 damartin1966@gmail.com

    MADD-Talent Hi,
    You need to have an active paid membership to access our files. It is the only way.

    Please consider getting a new active paid membership to be able to download the latest versions of our products, it is highly recommended that you use the latest versions for the best compatibility and security possible.
    If you are interested let us know and we will send you a special offer.

        4 days later

        ja-developer
        I just purchased an active membership. I just purchased the brand new edition of JomSocial and paid a fee to have you all install it.

            Look,
            Almost a week ago I paid to have a top level ticket created so you all would install the template files for my newly purchased JomSocial. I indicated all the information you requested and it still have not been installed. When do you suppose this will get done. This is now costing me money, so please look into this and tell me something. If you need something from me, tell me, or at least let me know how much longer it will be or just give me bake my money I paid for this service.
            Not that it matters, but i have been using jomSocial for several years now. I have purchased several versions and each one came with this quick install template included. Now you are selling something extra to get what you use to provide. I bit the bullet and paid for you to install this stuff that use to come with your software. When will I get what I Paid for or at least a reply to my open and paid for ticket item on this quick install?

              martin4307
              Hi
              The ticket is already opened AJA-307388
              Please check our team member replied you on the same to get correct login details so we can install it. Kindly follow the same ticket and reply the details only in that ticket.

                Look, I am not trying to be unreasonable at all, but I have been asking about this one ticket to set up the default website on my server for over a week and this is the first reply I have received. I can't find a message from anyone asking for anything. Can you please send me the URL so i can finally get this done. Send me a way to get to this so-called-request that I have not received on this site.

                Thanks,

                David

                  martin4307
                  Hi
                  Quickstart installation services is different service, and our team will install a choosed demo site for you. There is already reply done 2 days back and i saw you last reply now with working credentials. kindly follow the same as this service will be done only via same ticket.

                    Ninja locked the discussion.
                    Write a Reply...
                    You need to Login to view replies.