Hello, with these words I address the entire team of JomSocial. Some time ago I trusted your project and acquired your component or extension, I left behind my contract with another developer in search of a new solid, stable and efficient component. I was looking for an extension without regular updates, which was simple and easy to maintain but without major bugs other than the usual ones in a work environment. Today my disappointment can not be greater, the decision to change that I took at the time weighs heavily on me.
Before continuing with my speech I informed you that these words are not an attack on you but a call for attention or complaint as a user and customer of JomSocial. It is impossible to work on my site with so many errors in your extension. There are a number of errors that are unforgivable, it is not a professional job, they do not pay adequate attention to customer needs and that is where I show my anger today.
In first place; the need to apply the option of photo privacy before publication has already been mentioned in several publications and nothing has been solved. The only option that a user has to publish a photo and choose the privacy of it, is if he has previously established the privacy settings in his preferences or that they are already established in the global settings. This is either a mistake or an action that should be incorporated. This does not happen with videos or states that do allow the user to select the privacy of these publications.
Secondly, it is not normal that if a user comments on another user's photo, the comment appears above the photo and as a new publication and activity on the main wall in addition to appearing in the comment area of the aforementioned photo. This last action is the right one, on Facebook, Twitter or a platform with a minimum of prestige that does not happen, the comment must always appear under the image and in the comment area of the photo and never above it. In addition, the photo should not be duplicated on the general wall when reacting to it.
Thirdly; when a user reacts to a photo of another person either from the general wall, from that other person's profile or from the photo module, the photo goes to the wall of the person who has commented on that image. There is no need to tell them that this does not happen in the other networks. It is not logical that a person who reacts with a I like a pretty girl "as an example" the pretty girl is placed on your wall. Not to mention that if this action is performed by 30 people, the pretty girl appears on the wall of those 30 people and is displayed 30 times more on the overall wall.
Fourth, if a user writes a comment and wants to split it into two or three parts if the comment is long, they cannot do so. If you press the Down arrow key, the comment will be published by itself. This does not happen in the case of publishing states where it is well configured. The user can write a text, download lines for better reading and understanding and the status is not published until the user presses the "Publish" key. I inform you that the error of the comments occurs even when editing them, you can not make a line break.
Fifthly, and as a suggestion; those of us who work on our sites without charging the users anything, find a problem, and that is that our site is not sustainable. As of today, we do not have the option of inserting ads in the news feed or the general wall. Is it possible for administrators to add the option of inserting ads through an Html or Script code from the backend and insert our own ads? It would be a good option if these announcements were to be shown on the general wall every 20 or 30 publications, for example.
I don't think that's asking too much, it's something that would give us the possibility of making our sites profitable with some paid per click advertising or impressions. If I propose this option for advertising to be shown on the wall or news feed, it is because if I have to show advertising in a custom module the options are very limited in the positions of my template. There is only the option of placing those modules in the home header on each page or in the right column ( and if I opt for this option I would leave the most prominent modules of my site almost hidden). The left column offers no possibility except to create a custom position in the template if such an option exists.
Finally, I would like to say that I trust your product, and I am confident that it can be improved with some small modifications. Unlike other people I am not looking for a continuous update component, but I do ask that these updates and fixes be firm, without errors of this caliber. It is clear that any improvement is welcome, the implementation of new features, a new design partially everything will be well received and appreciated in due course.
Please do not let my dream and my desire to continue by the side of JomSocial evaporate. I trusted you and I want to continue doing so, you have a good component, you just have to pay more attention to it and only then we will achieve a joint level of satisfaction.
Yours sincerely: Dark Side