Group Size is 20, but front-end shows 0 spots available

saguaros · Nov 26, 2020

Thanks for your detailed explanation, I will try to replicate at my end, if it's a issue, our developer will fix it for you.

webcasebv · Dec 4, 2020

saguaros please let me know about the progress Saguaros, it has been over a week now.
Thanks.

saguaros · Dec 7, 2020

webcasebv I've forwarded to our Developer for further checking, pls give me more time.

webcasebv · Dec 28, 2020

saguaros It has been over a month now Saguaros, please tell me this is now fixed. Thank you.

saguaros · Dec 29, 2020

Hi webcasebv This is a weird issue, I will ping him again. Appreciate your patience on this.

webcasebv · Jan 6, 2021

saguaros and... how did it turn out? We are again a week further in time.

manhta · Jan 12, 2021

webcasebv
Sorry for this late,
Could you tell me which event is on issue? I saw that all events on the site are unpublished

manhta · Jan 12, 2021

webcasebv
Hi,
If event has any user in waiting list, event capacity will be 0. Please check and remove them. Then event capacity will show correct number of available spots.

I did test on your dev site with event 129

https://gaysailtest.webcase-development.nl/program?search=&month=&year=&category=&location=20&option=com_dtregister&controller=event&task=category&limitstart=0

Kindly check.

webcasebv · Jan 12, 2021

manhta Ah... it was not clear this was related!

What do you mean by removing the users? Change the status 'Waiting' to 'Pending', I presume?

manhta · Jan 13, 2021

webcasebv
I mean, you can open user Record at administrator/index.php?option=com_dtregister&controller=user

On filter bar, select status Waiting then edit record that you see.

Change status or record from Waiting to anything you want.

webcasebv · Jan 15, 2021

manhta Thanks. I have asked my client to check on this, and apply it in the live site. Waiting for his confirmation that this works.

I'm not receiving e-mail notifications from this forum, although I have set it up in my options here.

saguaros · Jan 17, 2021

webcasebv I'm not receiving e-mail notifications from this forum, although I have set it up in my options here.

There is unexpected issue with the notification email, we're working to solve this. We're sorry for any inconvenience it may cause.