Hi saguaros
Thank you for your reply, we are really keen to get to the bottom of this and find out what is wrong with the site.
Kind regards,
tracy8343 I can't replicate this issue at my end, something wrong happens on your server specific. Would you mind sharing the cPanel hosting login also?
Hi saguaros ,
I have now added the cpanel details to the ftp information above.
Hopefully this will give you access to what you need.
Thanks,
tracy8343 Thanks for the info, let me check and will get back to you.