Update issues

saguaros

I guess you're trying to update our products via default Joomla update, you should use our JA Extensions Manager component - FREE component to update JA products, you can download this component in template download section:

And check out this documentation for how to use it.

aijosh

saguaros
I am using the ja extension manager.
Its not like your extensions update via Joomla's updater.

saguaros

aijosh Yes, you should update via JA Extension manager component.

Let me know if you need any further help.

aijosh

saguaros the error I am complaining about is from JA Extension manager component.

saguaros

aijosh Kindly share the super admin account of your site, I will check for you.

aijosh

saguaros done

saguaros

Hi aijosh

The latest version of JA Artsy template is 1.0.1 so you're using the latest version already.

I will share with the team about the update message.

Regards

aijosh

saguaros The Blog is still not arranging properly.
You said you'll sort it out

saguaros

aijosh Could you share URL of that blog page? and tell me how you want it should be

aijosh

saguaros https://csmnigeria.org/statement-of-account

Across | Down. None of them work properly.
I just need it to work properly.

Also setting the column to 1 doesnt work.

It always stays at 2 columns if set to 1 column.

saguaros

aijosh

For the display of that category blog page, it relates to your articles, you should add 'readmore' button to separate intro text an full text for an article as if you don't set this, the blog page will consider full text of article as intro text and show them all and it will not look nice. You set it right for article called '1st October - 31st October , 2020', pls apply the same for others.

About the column settings, I can confirm it's a bug of template and already reported to the team for further updating. Kindly wait.

Regards

aijosh

saguaros I am not sure you understand the first portion of my question.
I'm not referring to the look. I can always add readmore to it. The plan is to display the full text.

In any case I added the readmore in order to prevent back and forth.

Please check again. The Multicolumn order still doesnt work. The articles are not arranged according to publish date as specified.

Whether I set this to down or across I only see a weired arrangement.
Its meant to arrange the articles in this order

10 | 09
08 | 07
06 | 05
e.t.c.

This is not the case

saguaros

aijosh yes, I understand it and already reported to the team

aijosh

saguaros

Is there a fix for this?
Its 2months now and the issue is still there.

saguaros

Hi aijosh

Sorry for not leaving the message here, we fixed this issue already and release new version of template.

Pls backup your site and install latest version.

Regards