I reviewed the php requirements and from what I see they are correct. Please let me know what specifically I need to change.

I checked the user and it was set to an incorrect directory path. I corrected it so you should be able to get in now.

Please let me know what you do to fix so I don't have to bother you again if I reinstall. Thanks

    Ninja
    It looks like its right . If not ill give you my account

        Ninja
        User is set as requested - I had changed it on the wrong Joomla instance

          Can I get a bit if help with this? I've paid for this but everytime I try to get help with the error I get a quick reply from support with no help provided. I've given all requested access.

            wacarp71 Can I get a bit if help with this? I've paid for this but everytime I try to get help with the error I get a quick reply from support with no help provided.

            We have not got the working login details till the last reply has been made. Thats the reason there is quick replies asked to share the working details.

            i installed 4.7.8 version on your site. You can check it : http://prntscr.com/vs3i6f
            http://prntscr.com/vs3if4

                Will you please tell me what was the problem because I will probably be reinstalling and I don't want to have to contact support each time. I did change the db collation at one point because I tried to manually run the joomsocial datbase script and i got and error that collation not supported. thanks,,Ninja

                    wacarp71
                    Hi
                    It might be the server side issue as there is no fix added on your site. New version also tested before release there is no issue in installation. I installed the latest version once i got your site login and it installed fine. as suggested in previous posts you can use Recommended PHP settings for smooth site experience.

                    Regards

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