Hello, The JomSocial installation freezes and my hosting provider has confirmed that there are no issues on the server side. PHP values have been increased. Please advise, thank you.
simmonszebra808 Hi Kindly Edit fields in first post and submit complete admin Login details including htaccess login. I will check this issue on your site. let me know which version of JomSocial is installed before.
Admin details have been submitted. The site was updating from JS 4.7.7. Thank you for having a look.
simmonszebra808 Hi The site is not reachable : http://prntscr.com/vxyqbm Please check. Also try to install this package and let me know if this one has issue too.
Curious. I can access both the front and back ends from my side. The link provided in your message connected to a 404 page so please attach another and I will give it a try. Thank you!
simmonszebra808 Hi I can access the domain but your site not allow to check admin page, it always redirected to site homepage that has custom login page and not from Joomla: http://prntscr.com/vyogaa Here is correct link : https://drive.google.com/file/d/1AfGd56y0oyWsS6DN-0pApn0vK9kbN0Xf/view
Thanks for the link and I will provide a login for that custom page if I need further assistance. Will report back.
Front end login provided as the alternative installation package was not successful. Thanks again for your assistance.
simmonszebra808 Hi Kindly share the admin URL as the current url redirected back to Homepage.
Admin url provided. In the interests of security, admin access is a multi step process. My apologies for the difficulty.
simmonszebra808 Hi Please check it now, The latest version is installed on your site. You should increase connect_timeout value to 120
Much appreciated! Thank you!