Hi laz18345,
I have checked your site. In this case, you can try the following solutions.
1/ Disable all the plugins.
2/ Configure on your server to Run the website on the latest version of php.

    I have php 7.4
    i have disabled all plugins but i do not S5 Theme Options

    can you check it from backend ?
    thanks
    Lazaros

      Hi laz18345,
      Have you tried with the PHP 7.3
      I have checked on our localhost and the theme option still showing. In this case, you can try use the WP 5.3 and PHP 7.3

        Hi
        I downgrade to WP 5.3 adn php 7.3
        I do not show s5 theme options
        http://prnt.sc/vzpjl6

        can you find a solution ?
        Do you think it will work with a new installation from the beginning ?

        I will restore the backup soon

        Thanks
        Lazaros

          Hi laz18345,
          I can not access your site in the Today, Please check it now.

            I have changed the password because the site was down.
            1)Have you found any solution to previous problems ?
            2) I did a new clean installation (using quickstart with same theme -business line).
            can you guide me witch files directories i need to copy from previous installation ?
            Are there a method to copy at once all widgets from previous installation ?

            Thanks Lazaros

              Lazaros,

              I'm not sure if this will help, but I had the same problem a couple months ago. I couldn't see the S5 Theme Options in the backend of Wordpress.

              So I took Dominic's advice and I updated:
              1. Vertex to latest version;
              2. My template to the latest version;
              3. Then php from v5.6.31 to v7.3.

              Now I can see the Theme Options under Appearance in the backend. Hope this helps in some way.

              Jeff

              Hi
              I copy the site to new server in order to check and correct it.
              https://print10.gr/ast3/

              1) Now I have WP 5.1 PHP 7.3.25 and everythink is OK except drop down menu in mozilla. Will this work with WP 5.6 ?
              2) the problem is the menu in mozilla see here -https://prnt.sc/w4172p

              thanks
              Lazaros

              At the moment, the theme conflicting with the library Jiquery of WP 5.6 and the Menu and slide show won't work with the latest version. Please don't update the WP version in this time. I sent and notified to our technical team about this issue, we will check and fix it.

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