Bug on main menu on JA Simpli

folamour

will send you credential in private message, we use JA Simpli (no more listed) on our mobile version of the site,

and the main menu upper rigth of the template no more work,

i've checked all menu parameters, and uninstalled the template, and re installed it,

checked the parameters again but that dont work,

My main menu of mobile version is well set to position 1 on all pages

you can saw the bug browsing https://www.crashdebug.fr

using a mobile, tablet, etc...

Thanks a lot,

saguaros

Hi folamour

Do you use any extension or redirection? as I can see on desktop, you're using JA Purity II template, not JA Simpli now.

I asked this as on mobile, it has some JS conflicts so you can't click the menu now.

folamour

Hi saguaros, yes we use ja purity II as main template and Ja Simpli for mobile version (extension mobile detector does the switch)

and on mobile version we no more have the 'main menu' upper left (we have the square but he don't work)

I have desactivated all css / js optimisation etc... on my side.

thanks saguaros

saguaros

folamour Could you share super admin account + ftp account?

folamour

Hi saguaros, its safe to put credentials here ? i saw no way for private message can you give me an private email ?

saguaros

folamour

You can edit Fields in your first post, only Moderators can see:

folamour

Yes i know but the way yo my blog is a bit more complicated we use jsecure, etc.... i've tried to put all info on header

be warned we use jot cache, you have to clear all cache to saw modification,

thanks a lot saguaros,

folamour

are you able to log in ?

saguaros

folamour Yes, let me check and will get back to you.

folamour

thanks saguaros

folamour

hi saguaros, sorry but i have no update, the user is stick on the mobile homepage of our site and cannot navigate trougth the site,

please can you have a look rapidly ?

thanks a lot,

saguaros

Hi folamour I've forwarded to our developer for further investigation, kindly wait.

folamour

ok thanks

saguaros

folamour Thank you!

folamour

Hi folks, i saw the Ja Simple menu item, that great for testing, unfortunatelly to got the bug on the menu square item upper rigth, you have to navigate to the blog using a mobile (gsm) or tablet, then you will have the correct start menu of Sa simpli with the square that no more working and display his menu,

As i know all is correctly set in 'menu principal' module #2 with Ja Simpli template

Are also well declarered as 'position-1 in JA Simpli template.

Hope you can help to sort this out,

Thanks a lot

saguaros

folamour I'm not entirely sure of the issue in your last reply. Could you clarify in more details?

I'm still working on the issue with the menu of JA Simpli on mobile, there are so many 3rd party extensions installed on your site so it's hard to find which one caused issue.

folamour

yes to saw to bug on the menu you have to connect to the blog using a mobile or a tablet,

then you will see the upper left square for the menu,

all was working fine and suddently the menu was no more working, i tried desactivating all acceleration on the blog that dont help,

thanks,

saguaros

folamour I've forwarded to our developer, I will update here when having news.

folamour

ok thanks saguaros,

saguaros

folamour Thank you!