The website uses a JA Quick Contact Form on the Contact Us page (http://marinercomputerservices.com/index.php/contact-us). The module is called New Mariner Quick Contact. When a user wants to send an e-mail, it is NOT being sent and NO message is being displayed. We know the e-mail address (trevor@marinercomputerservices.com) is working as Test Mail sent from Global Configuration>Server is working. We have a variety of other sites that use the JA Quick Contact Form and they appear to be working fine. I have tried uninstalling and then re-installing JA Quick Contact multiple times, removing the captcha, uninstalling ReCaptcha and I have even tried re-installing Joomla. Please help.
trevorellis I think it is to do with the Recaptcha. I tried another one of our sites and as soon as put keys in the ReCaptcha plugin, it broke the JA Quick Contact form. It will not let me remove the keys. I have tried disabling the plugin but the issue still persists.
trevorellis Tried replicating the relative issue as mentioned at my end however contact mail is arriving as envisaged. Ref: Screenshot showing the test contact query I had sent through JA Quick Contact
aman204 It seemed to be some kind of strange issue with our ISP (Sky). The issue was possibly related to a cache in our router as once we had connected with a different ISP, the problem seemed to be resolved with our original ISP. Thanks for your help anyway.
Thanks for updating us with the solution
I'll mark this thread as resolved
Best of luck with the site
Cheers Paul