ACM hero Style 2, too long loading time of the page in Firefox

SiriusB

Hi,
As soon as a module ACM Hero Style 2 (Why choose Us) is published, it takes a long time to load the page in Firefox. This is not the case in Edge or Chrome. When the module is disabled, the page load time is normal. Solution?

saguaros

Hi SiriusB

Could you tell me the ID or name of that module?

SiriusB

Hi,
modulname "Why choose Us" ID 121 + 151

saguaros

Hi SiriusB

It's weird issue, I will share with the team for further checking.

Regards

SiriusB

Thank you for the info. Stay healthy!
best regards

saguaros

SiriusB I will update here when having news!

SiriusB

The problem only occurs with multilingual pages

SiriusB

Modul ID: 121 + 178

SiriusB

Feature Policy: Unbekannte Funktionalität (Feature) "autoplay" wird ignoriert. 2 en 2 43b96889fadb6490351b848271c3fa82.js:847:16072
Can not detect viewport width.

JQMIGRATE: Migrate is installed, version 1.4.1 2 43b96889fadb6490351b848271c3fa82.js:9:552

saguaros

SiriusB

Do you use any 3rd party extension on your site? Could you pls disable it temporarily? as I also see JS conflict on your site.

And I tested by disabling 'Why Choose Us' module but it loads slowly the same in both cases in Firefox.

Somehow, in Firefox, all image files on your site load very slow, could you check with the hosting provider also?

SiriusB

the following 3dparty extensions were installed on the site:
RSForm, GK-Tabs5, eu_cookies and JCE Editor Pro. Except for JCE Editor I deactivated all of them. No change. As soon as the HERO Style 2 module is activated, the page takes a long time to load. You can see it at the top of the favicon. When the module is deactivated, the charging time is short. The problem also only occurs on a multilingual site.

SiriusB

The problem also occurred after the website was only installed with sample data and modules without 3dparty extensions. But only in multi-language operation

saguaros

SiriusB I can't access your site anymore with provided admin account, could you check again?

SiriusB

the key of admin has changed. See at the beginning of the post. I just signed up and it works fine.

saguaros

Hi SiriusB

I can log into your site now and already forwarded to our developer for further investigation.

Kindly wait.

dan75xx

I had your similar problem, with the last update of the template JA-ALPHA 1.0.2, I solved.

SiriusB

Yes, the problem has been resolved in version 1.0.2. Many thanks.