tekdinet
JA Bistro is paid template and required an active membership to get tech support and downloads.
I have not found an active membership tag on your account to proceed the support.
Kindly subscribe template membership plan and update or Repost the question with active membership account.
Also Joomla 2.5 is no longer support, i suggest you to migrate your Joomla to Joomla 3.x and use latest version of template.