Hi taimaz Sorry if it caused the confusion, with Admin account, I can check the configuration of menu and module. I applied the same configuration as default of this template but the module did not show up.
So I also wanted the FTP account to debug and see what's wrong in code with the menu module (in case, it's overridden or something wrong). I asked for FTP account also but I did not say no to admin account.
I'm checking this issue, kindly wait.