New JomSocial install timing out

andrewwinkler

I've installed Jomsocial, the installation seemed to go without error. I then entered a welcome message, but then when going to the page there is only the default "Welcome to Jomsocial" message. On the backend I also noticed that the main jomsocial page seems to time out with the user engagement data. It is not completely displayed. When entering a status update, it is now being displayed, neither on the frontpage nor the user page.

Ninja

andrewwinkler
Hi
The submitted super user login is not working. Kindly fix the login for staff so i can check it on your site.

andrewwinkler

I've fixed the login.

Ninja

andrewwinkler
Hi
Your site has ultra level of compression and its using CDN rocketloader, kindly disable the CDN cache as its not showing all files and making conflicts.

andrewwinkler

I have disabled, one by one, the Cloudflare Rocket option, CloudFlare altogether, JCH Optimize, and RegularLab Cache. It made no difference. The JomSocial backend still gets stuck retrieving the user engagement data, and - on the frontend - it doesn't show the test status update I've entered.

Ninja

andrewwinkler
Hi
Kindly check it now. The issue is from plugin : CComment - JomSocial features
I disabled it and its working, kindly check with provider as this is not from us and does not seems compatible for JomSocial.

andrewwinkler

It's all good now. Thanks.