Error message after attempting to install

taimaz

hi dear support
when i want install ja admin in firts step if i want install backend_template.zip show me this error:

JInstaller: :Install: Can't find Joomla XML setup file.
The Joomla package cannot be installed through the Extension Manager. Please use the Joomla! Update component to update Joomla.

saguaros

Hi taimaz

I just tried to download each package of JA Admin template and I can install it normally.

Could you share the URL + admin account of your site? I will try to install and see how it goes.

taimaz

hi
nobody here for help me?

taimaz

🙁 🙁 🙁 🙁

taimaz

I updated the login information for you

saguaros

taimaz It's weird as I could install it normally.

Kindly check.