500 error when pasting URL to Postbox (what's on your mind)

ajuhos

Dear Support Team,

After upgrading to the newest Jomsocial version we receive an 500 error message (in console) when pasting an external error, and it doesn't load the picture near by the URL. Please check the attached screenshot.

Thank you in advance for your help!

Arpad

Ninja

ajuhos
Hi
In this case i need to check this issue directly on your site, it can be conflict from 3rd party extension or template.
Edit fields in first post of this thread and submit a temp super user login for staff.

Do not post the site login in public posts.

Regards

ajuhos

Ninja
Hi Pankaj,

Thank you for your prompt answer. I have submitted the requested details.
Thank you in advance for your help!

Arpad

Ninja

ajuhos
Hi
Our dev tested your site on local and this issue is from your server blocking the request.
Kindly check with host and disable mod security if its on.

ajuhos

Ninja
Dear Pankaj,
Thank you for your answer. Please note that this function worked properly before the Joomsocial upgrade. Nevertheless I have added the requested change to htaccess
<IfModule mod_security.c>
SecFilterEngine Off
SecFilterScanPOST Off
</IfModule>
This hasn't solved the problem.
Could you please continue the investigation?
PS.: Please find attached the list of allowed php extensions.

manhta

ajuhos

Please turn on mbstring and try again.

ajuhos

manhta
Dear Manhta,
It seems that mbstring has solved the problem. Thank you very much!

Arpad