JA Megafilter wrong results filtered

galamarco

Hello,
I have some inconsistencies between the articles in the backend and those that result in the frontend.

I'm filtering only by "tag" (Joomla tag) and beckend show me 7 results.

I filter the same in frontend using JA Mega Filter and the result are 4. How is possible?

What can I do to solve this gap?

Best regards
Marco

saguaros

Hi Marco,

You can try this custom css:

.products-toolbar .toolbar-amount .toolbar-number {
    padding-bottom: 3px;
}

Put into the custom css section where the Joomla template you're using supports.

Regards

galamarco

saguaros
This is not an layout problem, the number of result are different in back end then the front end....
I have 7 article in back end but when user search found 4 results

saguaros

galamarco I can't access backend of your site now, could you check?

galamarco

saguaros
The credential are working well (I try it again now)
Please use "JA MegaFilter Joomla admin (user/pass)..... "
(the other credential are FTP user/pass)

Is now ok?

saguaros

Hi galamarco

It seems to be geoblocking, I can access backend of your site now.

And the issue came from the settings for the filter in JA Megafilter component, in which you set to include 2 sub-categories only so it returns 4 items in filter result only.

I set to ALL and it's showing 7 items now.

Kindly check.

galamarco

good, the problem is solved but need I to add a cron in cPanel to update result?

saguaros

galamarco

You can simply go to backend >> JA Megafilter component >> re-save or index the mega filter so the new content will be updated.

If you want this process run automatically, you can use the Cron job: https://www.joomlart.com/documentation/joomla-component/ja-megafilter#cron-jobs

galamarco

saguaros
Yes, I want this process run automatically. Can I create a cron in cPanel to do it? If yest is this the command?
wget -O /dev/null "https://www.url"

saguaros

galamarco It depends on your host, please use the cron URL in the filter settings and check in your host