Event will not save

ernienet

I'm reviving a website that has been inactive for several years. I've maintained the site for the client, but DT Register was on version 4.2.6. I thought it would be a good idea to update to 4.2.8 before adding a new event.

Maybe that was a mistake. The event won't save.

Previously, I had resolved this by checking to see if I had an old DT Register event manager plugin installed in Community Builder, but that's not installed. Another problem had been a conflict with Gantry 4, but I updated the site to a Gantry 5 template years ago.

So I don't know what DT Register is conflicting with now. I thought I was running DT Register 4.2.8 on other sites, but I checked a few of them and they are still running 4.2.6 - and it's working.

So I don't know what new conflict 4.2.8 introduces - can I downgrade it back to 4.2.6?

Thank you,
Ernie

ernienet

I was able to add a new event by copying an old event to create it. Obviously, that's not an acceptable solution, but it got the job done for this case.

When I did this, I noticed that there is NO EDITOR for the text boxes for the Messages and Emails tabs. It seems to only accept HTML.

I have JCE editor installed, and it previously worked with DT Register. Is that where the conflict might be?

Thank you,
Ernie

saguaros

Hi Ernie,

I just created a test event and it can be saved normally, could you pls check again?

And for the editor, I checked in the Default Editor in Global Configuration but it's set to None, I just set to JCE again and it's showing ini Messages + Emails tabs now.

Regards

ernienet

saguaros The editor issue was because I set it to none in Global Configuration for security purposes (not sure where I learned that, but that's what I've been doing). I only set the editor for individual users, which I forgot to do when I created your test account. So that was my fault because I was logged in with the test account when I discovered that and had forgotten.

I don't know if they have any future events for me to create, but hopefully it will work next time. I do not know why I could not save a new event yesterday, but conflicts have created a lot of problems in the past, so it was my first thought.

Thank you,
Ernie

saguaros

ernienet Let me know if you need any further help, Ernie 🙂