error to join group

diegopmusic

We are presenting several errors in jomsocial:
1- It does not allow assigning users to groups in the admin (when assigned, it is not saved)
2- Generates an error in the email notification to administrators (img 1)
3- In the design of the theme / profile / it is presenting an error apparently related to PHP (img 2)
4- In the option tools / troubleshooting / it also generates another error. (img 3)

What could be happening? ... Thank you!

Ninja

diegopmusic
Hi
The language issue is from the spanish language package you are using is not complete.
Kindly complete that, you can change the default language to EN to see how it works.

About the error on backend view let me check with dev team, it appear only on your site can be 3rd party conflict or server issue.

manhta

diegopmusic 1- It does not allow assigning users to groups in the admin (when assigned, it is not saved)

As i check, table #__community_groups_members on your site is error. Could your share your cpanel info? Or just change length of columns groupid, memberid, approved to 11.

diegopmusic In the design of the theme / profile / it is presenting an error apparently related to PHP (img 2)

I fixed it on your site. File was change: /administrator/components/com_community/views/themeprofile/tmpl/default.php

diegopmusic n the option tools / troubleshooting / it also generates another error. (img 3)

Fixed. You should change permission of folder /media/thumbs to 755.

diegopmusic

We have already tested the language change, we also update the component to the latest version again and it continues to generate the same error in the email notification and does not assign the group to the user.

If it is a server configuration problem I would like to be able to guide our team properly, thank you! Ninja

Ninja

diegopmusic
Hi
Do you have the same error when Language is set to English as in email it missing the language values.

diegopmusic

Yes, when the site is in English it generates the same error.
We have already reviewed the two English and Spanish language files and they are fine.
But the big problem is that it does not allow assigning a group to the user in jomsocial. Ninja

Ninja

diegopmusic
Hi
Your site has a lot of Jomsocial users, the issue i noted on your site not replicate in the fresh install or demo.
Do you already have Jomsocial before an older version and you updated it to latest?
Kindly share the last version you install and direct update this may be reason of all the issue if a direct update is done, or there can be issue with 3rd party extension.

diegopmusic

We have Jomsocial version 4.7.8 installed ... Do jomsocial users have any limits?Ninja

Ninja

diegopmusic
Hi
There is no limits till your server has resources.
Did you updated Jomsocial from older version to latest if yes what was the previous version?

diegopmusic

We had version 4.7.7 installed, but version 4.7.8 has been installed for 2 weeks and only until last week with the update to the new version of joomla 3.9.26 we came to see this problem.
Unfortunately we found it late as we had a grand event last week and unfortunately our backup got out of date very quickly and we were unable to restore the previous version. Ninja

Ninja

diegopmusic
Hi
I shared the issue to development team, Due to labor day holiday team is off and back on Tuesday
I will keep you updated here once it get fixed.

diegopmusic

Hello guys, you have activated the error reporting system, we have public all the error notifications Ninja

Ninja

diegopmusic
Hi
The issue is hard on your site from DB its not saving. Our dev checking on this and update you soon here.
Report is On only when debug . You can turn them off in case any issue and update us here.

diegopmusic

I added the access data to the cPanel in the private data of the first post of this thread.

I already saw that the other issues are fixed, so I thank you! manhta

manhta

diegopmusic

Done. Kindly check group assigning feature again.

diegopmusic

They are fantastic guys, they do a great job! ... Thanks for fixing it! manhta