JomSocial Frontpage cover change size issue

martin4307

Guys, I have asked you several times about this and it's still not fixed. If I go into the back-end of my website and then go to theme designer to change the front page image, your JomSocial is automatically changing the size of any image that I place here. It looks like shit and I have asked you several times to look into this. I have had your software, JomSocial for several years now and this is new to this newer version that I now have. Every time I ask you to fix this, I am told, to go to my server directory and manually add the correct image, which works, but is bullshit. FIX THIS! Go into my site or your software and fix this. I am sick and tired of the fact that I have purchased everything you sell and have for years and you can't fix this one thing. Fix this or send me an updated version.

Thanks,

David Martin

ja-developer

martin4307 Hi,
The patch fix for this bug is currently in work, we will send you the update soon.

Ninja

martin4307
Hi
Here is fix
Open this file components\com_community\helpers\image.php
Find a replace it with attached 📁

image.zip

7kB

martin4307

Pankaj,
This is not a fix! This is a work-Around. Your programmers made a mistake and need to fix this. I paid full price and got a broken piece of shit and you all are telling me how to work with this piece of shit. Why the hell don't you just go in and fix it so it works. Look, I have sent another fix request in and if this is not fixed or my money is not given back to me, I will let the world know you all are selling bugged infested software.

ja-developer

martin4307 Hi,
The latest version of Jomsocial has this fixed already, you can check our demo there's no bug anymore.
Since you couldn't download the latest Jomsocial due to expired membership, Pankaj provided you with a fix in his post, you can apply it.

martin4307

I have tried to apply this fix several times and it does not work. I go to the back-end, install and select this fix he sent me and nothing happens. It does nothing. If I am not doing it correctly, let me know. None the less, I should have received the new version within my last license before it expired. Look damn it, I paid for this and it's been broke since the day I installed it. If the new version works and fixes this, you should give it too me or give me back my money for the broken version I purchased. This fix is not working. If you would like to access my site and install the fix yourself, go ahead. Just do something. This has been going on for a very long time and it needs to be resolved.

Ninja

martin4307
Kindly edit fields in first post and submit the temp super user login and FTP details so we can apply this fix for you.
http://prntscr.com/1qpzh91

Let me know once the details has been submitted in Edit fields.

martin4307

You know what, this crap is getting very old.  I KNOW I DON'T HAVE AN ACTIVE SUBSCRIPTION!!!!!  JESUS!  I KNOW THIS.  I have said this, give or take 2 times, about a million times.  what do I need to do, draw you rocket scientist a picture.  No, I don't have an active subscription.  HOWEVER, The version I last purchased has been broken with a bug from you.  All I have asked is for you to please fix the bug......
 
 Then I was told that the fix is in the new version after my version expired.  That's a great way to increase sales....Sell a version with a bug and then demand the person that purchased it purchase a new version to fix the mistake that you made.  MY GOD, what does it take to get you all to understand this.  
 
 This is so damn simple.  If you don't want to give a client that's been a client for 7 plus years the new version taht has the fix to the bug you sold him in the previous version you sold him, then go into my site and fix the bug.  That's what I am paying for.  If you don't want to fix your own damn mistake, you have two choices.  Give me the new version with the bug fix or give me back mymy money for the broken version you sold me.  It's been broken since you sold it to me and you know this.
 
 I can't believe I have been having this conversation with you all since you sold me this last version.  What part of this do you not understand.  I have an idea.  I will give you an analogy so maybe you all can understand and stop giving me this foolish runaround.
 
 Lets say I show you a new car that you want to puchase.  You decide to buy the car and give me all the money.  I tell you that the car will be delivered to your home in 1 hour.  When the car shows up at your house, it has no engine.  You call me and tell me that you just purchased a car from me and it has no engine.  I tell you that it was a mistake on our part, but if you want it fixed, to come buy a new one.
 
 Are you getting it now!  FIX MY SHIT OR GIVE ME BACK MY MONEY!  THIS HAS BEEN GOING ON FOR OVER A YEAR AND I AM TIRED OF YOU SHITHEADS PISSING ON A VERY GOOD CUSTOMER.
 
 Thank you,
 
 David Martin

ja-developer

martin4307 Hi,
We already provided the fix for the specific issue that you got free of charge. If you are not able to apply the fix by yourself then please share your site url & admin, we will go to your site to apply it for you.

If you want to download the new version of Jomsocial, you need to renew your membership. The new version of Jomsocial doesn't only contain the fix of your issue but also other new updates so you cannot download it without an active membershhip.

We already clarified this same issue over and over in our replies so kindly respect our policy.

martin4307

ja-developer

Thank you. I don't know why you just did not do this a year ago. If this works, after you fix it, I will purchase the new license.

Site: www.madd-talent.com
BE: www.madd-talent.com
LOGIN REMOVED AS POSTED IN PUBLIC
Thank you. I look forward to this finally working the way it's supposed to.

David

martin4307

Because I had no choice, I spent the money once again and as you said, after spending more money, the problem is fixed. Thank you for being so concerned about one of your very long time buyers. I love seeing how important your return business is to you.