Template settings disappear, site is blank?

martinbeaumont

Hi there,

I'm finding an issue with the Buildr template where it often "forgets" the layout settings and I need to restore from backup. I've attached a screenshot to show the Design tab is empty of all the contents.

If I try and re-load my saved layout via 'select saved settings to apply' and then hit 'LOAD SAVED SETTINGS' , nothing happens?

I suspect by the time you answer this ticket I'll have to have restored the site from backup to get it running again, so it's difficult to show you in real time.

I'm running J 3.9.26 on PHP 7.3.23, MySQL 5.6.51 and the template version is 1.4.1

Any ideas what might be causing this? This is the 3rd time it's happened, each on a different site.

Am I right in thinking you're no longer updating any of the JB templates? It's been over 2 years since Buildr was updated so time to move on right?

Thanks,

saguaros

Hi martinbeaumont

Could you try with my suggestion in that topic by copying the JSON files from backup site?

About the PHP notices, it may due to the PHP version your site is running with, which PHP version are you using?

Kindly share the admin account so I can check.

martinbeaumont

There looks to be a lot of template errors too -
Trying to get property 'footer' of non-object in /home/<path>/public_html/templates/buildr/zengrid/zen.php on line 149
PHP Notice: Trying to get property 'classes' of non-object in /home/<path>/public_html/templates/buildr/zengrid/zen.php on line 149
PHP Notice: Undefined property: stdClass::$layout in /home/<path>/public_html/templates/buildr/zengrid/zen.php on line 43
Invalid argument supplied for foreach() in /home/<path>/public_html/templates/buildr/zengrid/zen.php on line 1433

Looks to be a very similar issue to https://www.joomlart.com/forums/d/18249-urgent-lost-control-of-utafiti-template/16

martinbeaumont

Hi Saguaros,

Sorry I needed to get the site backup and running so I've restored from backup. However all the "old" files are still on the server. I can send the cPanel login if that helps?

I was running PHP 7.3.23 and downgraded to 7.2.34 but neither worked.

saguaros

martinbeaumont

When the issue of blank settings is back, you can tell me so I can check.

About the PHP notices, you can share the admin + ftp account of your site and tell me the URL of page where I can see these notices, I will check for you.

martinbeaumont

Thanks Saguaros,

Ok, although it's strange this only happened after I did the K2 > com_content migration?

saguaros

Hi martinbeaumont

I think that migration should not relate to this issue.

Regards