Invalid photo when sharing FB.

gorzewski

When sharing a post from a group or discussion on FB, the mapping is the wrong picture.
Provide a quick solution to replace the ftp file
See this photo or video of the problem:
VIDEO - https://www.loom.com/share/b3ee3b6a08934c128d4e5571d87b8d0c

Ninja

gorzewski
Hi
I checked your site the URL of the group is not public so Facebook can not fetch the information as it need a login.
You can need to set the Group as Public so the item is visible for all.

Regards

gorzewski

Can you show me where to make such a change?

I made the group public and it doesn't change anything.

I do not understand why, as the owner of a post or entry, I cannot share it on FB?
It doesn't make sense that there has to be a public group.
I do not want users to have access to my site before they log in, but I want to share my materials on FB as a registered user on Sklonowani.pl

I was able to fix one of the problems - I had to change the rights for the Menu > interest to public. Now the entry is correctly shared, but the photos for this post are not loaded, only the group photo is displayed.

Video - https://www.loom.com/share/aafbb8d82e734bb4b081e45957a925db

Please indicate exactly what actions I should do to make sharing with the correct photo work, because I cannot do it.

Where's the logic here?

Thanks
Wojtek

Ninja

gorzewski but I want to share my materials on FB as a registered user on Sklonowani.pl
Where's the logic here?

Hi
If the content is not public and need login how facebook can access that without login and its not possible in share cases.
This is same for any content on web if you share something that is not public it would not show at all.

Hope its clear now.

gorzewski

If I am logged in to my account on Sklonowani.pl and share my material on FB, what is the problem here?

Show me how to make it work properly, because it doesn't work right now.
The post is shared (I made the groups public), but the photo does not load correctly.
Although the photo is initially uploaded for sharing, after accepting the shared post, it no longer appears on FB - why?
Watch this video and please solve my problem - show me how to do it, because I've tried everything.
Video - https://www.loom.com/share/aafbb8d82e734bb4b081e45957a925db

Where exactly in the admin panel should I make the change to public so that the FB entry appears correctly with the photo? Please show me.

Ninja

gorzewski If I am logged in to my account on Sklonowani.pl and share my material on FB, what is the problem here?

Hi again,
please check my last post again first if a content is not public how facebook with show it?
No matter its Jomsocial or any other content, if its not public facebook could not fetch the information.
The video shared here and the URL you submitted for staff is not public so its not possible to test the same.

For photos please make sure Photos menu item access is set to public as well.

gorzewski

I have read all your posts and still don't understand. I would like you to show me a video or a photo where I will see the solution to my problem, because the description does not explain anything to me.
Groups are set to - public, user profile - to public.
What else should I do?

Ninja

gorzewski
Hi
I raised the issue to development team on this part of the issue for further checking and possible fixes.
Update : Our dev checked this issue and its not from JomSocial, it appear facebook during post not picking the correct thumbnail, this is why its changed, its something can not be controlled as its on Facebook site.

gorzewski

HI,
If the photo is not uploading properly, why is the problem on the FB side? Can you confirm it on your product through VIdeo?
I think it's a Jomsocial problem. As a user, I don't choose a photo, jomsocial logic selects this photo and if it changes while adding a post, something is wrong.
Why only Jomsocial has a problem with it and other products don't?

Ninja

gorzewski
Hi
Facebook pick the thumbnail from their own, As you can see the thumbnail has been picked correctly in the preview, if there is issue in content the preview should not load the thumbnail. I also checked the Facebook debug tool for the URL and it also pick the same thumbnail. The problem is when facebook posting it change the content.

+Again your group is not pubic so i can not show the result of debug tool to check this. If you make group registered it never even share the output URL as FB can not login on site.