Response from JoomlArt Updater Service:

lappies

Response from JoomlArt Updater Service: Your account does not have enough permission to take this action! Please contact "JoomlArt Updater Service" for more information or use another account.
What do I do now
Username and password is correct
I did not uoload Ja-city someone else did
Service manager setup one as default

Ninja

lappies
Hi
JA City Guide is a premium Joomla template and need and active membership for support and updates.
On your account there is no active membership so you can not download or update a Paid template.
Kindly subscribe for a plan from here https://www.joomlart.com/pricing
To get support and updates access.

Regards

lappies

Ninja
This was uploaded for me. Will check if they still have a subscription
I am totally disillusioned by JA-cityguide. Can't wait for Joomla 4 to get on line so I can kill cityguide
I will live with Joomlart till I can have a propper tested Joola 4 template I certainly do nut trust Joomlart 4 at all

Ninja

lappies
Sorry without a valid subscription we can not give support and updates as you have not got this from us as well.
The template will be updated for Joomla 4 once Jomla 4 stable release.