Modules disappeared: Page 2

Modules disappeared

Ninja

carme
Hi
I am not sure but its issue in the layout files, either during update or during making changes.
It is not like came back again.

carme

Thanks for the info.

Could you please send us the steps to follow so we can have the modules that disappeared? We are not sure we understood your words in the previous message.

Sorry for the inconvenience. We are doing throug the back-end website and it's not working at all.

Regards,
carme.

Ninja

carme
Hi
I do not how you replicated this issue on your site.
I just deleted the position and re created them again and its fixed.

carme

We do replicate the module that can't be seen, in Extensions->Modules (back-end), and publish and we clear caché. We don't see any changes.

We don't understant your steps. We don't get if you work in the back-end or through code.

carme.

carme

Apart from that, the modules you have recreated don't have the title and we do publish them in the module (like in the originals). There's no way we can't make it publish.

Could you help us, please?

Ninja

carme
Hi
Kindly open the Module position and set the style as xhtml and re save it.
It will show again.
Here is guide how to create module position via Layout builder https://www.joomlart.com/documentation/t4-framework/layout-builder
If any specific position not showing let me know.

carme

Thanks Pankaj.

These are the modules we can't show: content-mass-bot and footnav-2. See if you can make them appear, please.

Regards,
carme.

Ninja

carme
Hi
Kindly check the position is showing fine now.
The information menu item access is not public so it will not show without login.
Also the language for these menu item is set to spanish. Once it set public and language all it will show to all users.

carme

Thanks Pankaj, but we don't get what you explain.

The footnav-2 position is still missing and it's set up like the rest of positions in the footer (public and All languages). The main language is Spanish and it's the only one for this project. That's why it doesn't matter if we set up to All languages or just Spanish because there's only one language in the website.

We don't understand how this template works and why all these issues 😢

Regards,
carme.

Ninja

carme
Hi
Kindly check on footnav module you published a menu module.
And all menu items of this menu are used for spanish and not public.
Kindly make them public http://prntscr.com/15owen0

carme

Pankaj,

We sorted everything out, as far as we know.
Please, don't need to do more changes as we are seeing you might be doing.

Everything is working so far and we expect to have it sorted for the future.
Thanks for your support,
carme.

Ninja

carme
Hi
There are no more changes on your site.
As issue resolved you can also change the temp. credentials as well.
Regards

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