Contact Form issue

max-santiago

Hi, I've a problem with Contact Module.
Setting Mail is >> SMTP (see attach img).
Sending test mail it's ok.
After sending form message, I have issue message 'You must provide at least one recipient email address." but also '"Thanks for your mail'...
In 'guest' copy-mail box mail is received, but not in to the main mailbox of the site (info@**.).
Nothing In SPAM.
Any suggests to solve this issue?
Thanks!
Max.

saguaros

Hi Max,

The provided admin account doesn't work, could you check again?

max-santiago

Please saguaros check now, thanks!
M.

saguaros

Hi Max,

I just sent a test mail from your site and it went to SPAM box of my email.

Kindly check the spam box of your email, it may go there.

max-santiago

Hi @saguaros,
I received the test e-mail from the site you sent, but your e-mail does not fit even in spam, and even now the 'responder' correctly sends the confirmation of sending to his e-mail: SPAMHAUS.org says that the domain "has not issues. "
Now I have done a test and always get the message "Warning
You must provide at least one recipient email address. "
So it does not send to the owner of the site, but only to the sender if he ticks 'send copy to your email'.
M.

saguaros

max-santiago

It's weird as I tried to send email on your site and it worked:

Are we on the same page? https://reteditalia.it/contattaci

max-santiago

Hi @saguaros,
checking all the forms, I saw that in the CONTACTS form, the contact concerned in the 'mail' field the domain had a comma instead of a period> info @ xxxxxx, yy.
After correcting, 'normality' is back (usefulness of a nice pair of goggles!).
Thanks for your availability and for your tests!
Max.

saguaros

max-santiago Glad to hear that it's ok now!

Have a nice weekend!