Menu not showing + icons missing

wismondodk

Using the Gavick template 'Resume' on Joomla ver. 3.9.28. Php ver. 7.4.20.

The menu + icons do not show. Same goes for 'Classic menu' and 'Off-canvas menu'. All icons is missing.. the login and back to top.

What might be causing this issue?

Best & thanks
/ Kristian

saguaros

Hi Kristian,

Could you share the URL + super admin credentials of your site so I can check?

wismondodk

saguaros

Hi Saguaros

Sorry for the late reply. I'll be happy to provide the information (super admin login), but how do I sent it to you?

Otherwise just let me know what settings to adjust in the Joomla Backend?

Thanks
/ Kristian

indreid

Hi,

unfortunately i have the same issue. How can i fix this? Do i have to do some other adjustments?

Thx for your help

nason

saguaros

indreid You can submit a new topic and share the URL + super admin account of your site there, we will help you out.

indreid

unfortunately, i got the answer from the support team, i not permitted to get support because i bought the normal licence. My you can help me with an hint in the forum, or what is your suggestion? can you help me and i pay for that? Without Menu it don´t make sense. And I´m a Designer and no Web Developer. Thank you in advance for your kind help nason

saguaros

indreid I can help you here, you can share the login info of your site: URL + super admin account to sales@joomlart.com , I will check for you.

saguaros

Hi Kristian,

You can edit Fields in your first post so only Moderators can see.

wismondodk

Hi Saguaros

Perfect - 'Fields' are now updated.

Let me know if you need anything else + please inform me of whatever changes you may make in order to fix the issue.

Thanks in advance
/ Kristian

saguaros

Hi Kristian,

Maybe the cache issue, I disable cache settings in Advanced settings tab of template and icons are showing now.

Kindly check.