No conditional fields being displayed during registration

AlKhamsa

DT Register V4.2.9
Joomla V3.10.1

I have 2 conditional fields associated with radio buttons with a default of "NO". If I click on YES, the conditional fields associated with that radio button are not displayed for user input.

I have attached screen shots of all the relevant DT Register information for the field Provide_Fantasia_Videos and the conditional field "Fantasia_Video" which is not displaying when the user selects "YES".

Here is a link to try this yourself: [https://alkhamsa.org/index.php?option=com_content&view=article&id=178

I can get you into the Joomla Admin area if you think you need it. Otherwise is this a known bug? OR What am I doing wrong?

saguaros

Hi AlKhamsa

You can share the super admin account of your site, I will take a look and see what's wrong.

AlKhamsa

Have updated the site admin field in the post header with the access information you need. Thanks!

saguaros

AlKhamsa The admin account seems not correct, could you check again?

Warning
Username and password do not match or you do not have an account yet.

AlKhamsa

saguaros I reset the password to not contain the @ sign. I logged in myself using the new password. Try again. Sorry about the problem.

AlKhamsa

saguaros I have given up on using nested conditional fields. I don't know why they weren't working but I have to get registration up and running by Sept 1. So I have modified my fields to eliminate the nesting. There is no point in logging into our system now. I have deleted the GuestAdmin account. Thanks anyway for your attempt to help.

saguaros

AlKhamsa Let me know if you need further help then.

AlKhamsa

saguaros I will probably get back to you after we complete our Convention registration on October 17. I believe it is nested conditional fields causing me a problem. I eliminated the need for nested and now the single level conditionals are working just fine. Thanks!