Problem with ja cm teams in Landscape template

eccoqueuria

Hi,
I have a problem with teams module of JA Landscape template. I can create a new teams module and i can´t modify the original. The problem is on the images. Only can deleted but if i want update an image or change it i can´t do it i can´t add new members because i can´t up your image. I choose the new image click select boton but don´t happens nothing, the window don´t close and the new image don´t upload. The window is blocked. If i make a new Teams module, i only can put one image if i want add more members show a new window and i can choose the image to new member.
I created a user for you like administrator in my web so you can tray it and show it.
The original module has id 108 and the new i try to created has id 141
I would like you help me because i have the same problem in other template, and with the same module, Teams
I use joomla 4 and template versión to joomla 4.
Thank your

saguaros

Hi eccoqueuria

You're right, there is issue with this image selection due to the change in new media manager of Joomla 4.

I've shared with our development team for further checking and update.

Thanks for your report!

eccoqueuria

Ok, waiting for a solution.
Thank you so much

saguaros

eccoqueuria I will update here when having news.

eccoqueuria

I update the extension module but i have the same problem

saguaros

eccoqueuria

I just tried to add a new item in the ACM Testimonials module.

and it works properly.

Could you check again?

eccoqueuria

Hi,
it's very strange. For example I have been able to add an image to the upper article that did not have an image, but if I try to change the image of the article that you have added, the window where the new image is chosen, lets you choose it but you cannot continue, it is blocked, you give it to select and does nothing, it stays there. And it happens to me in several models of the ACM, members, testimonials, etc.
I don´t understand it
Thank you

saguaros

eccoqueuria Could you tell me the ID of that module? I will check.

And which browser are you using?

eccoqueuria

Try with this one:
id- 108 and try to use an image for the second line in Nicole George after Sara image. Use images to folder images/monit like me for you make the same like me.
This problem is on many modules of ACM, like id 109 i can try to change the images, for example use the folder images/modalid. By default the path of your images are images/demo/featured-intro/features-intro-52.png and i updated this image to my folder and my images and put this one in the path images/modalid/road.png#joomlaImage://local-images/modalid/road.png?width=59&height=90 it is very strange. And In this case I was able to change the first image, and show this path images/modalid/road.png#joomlaImage://local-images/modalid/road.png?width=59&height=90 but when I trying to change the second image, the select image window gets stuck and I can't do anything, neither exit, nor select, nor close, nothing. I have to go back in the browser several times until the last page reloads.
I used Mac and i use fire fox browser
I will try with Chrome

Thank you very much and I am very sorry for the inconvenience that I am causing you

eccoqueuria

Sorry, with Chrome i have the same problem. when I trying to change or add an image, the select image window gets stuck and I can't do anything, neither exit, nor select, nor close, nothing. I have to go back in the browser several times until the last page reloads.

eccoqueuria

Please, can you see this video of my screen record? You will see the problems better
https://drive.google.com/file/d/1iBZdX_ikb0qQXwBfsKYPvjz1V-wk6FNZ/view?usp=sharing
Thank you so much¡¡

saguaros

Hi eccoqueuria

The new Joomla version display path of selected image in that way. If you try to add image for article, you can see the same path.

eccoqueuria

Okay, but have you seen the problems that sometimes occur and the screens that come out without being able to do anything when choosing the image?

saguaros

eccoqueuria Could you share the ftp account of your site also?

eccoqueuria

Please tell me what do you need to look at and I'll look at it for you. The owner starts to get nervous and doesn't understand why you need FTP access
I have the same problem in some templates of Joomlart. It was installed in differents hosting with differente control panel. Cpanel and custom. You think it may be a permission problem
Thank you

saguaros

eccoqueuria As you can see there is JS issue so need ftp to debug the code, it'll be risk to debug via backend.

eccoqueuria

Agree. We'd better drop it off and waste no more time. We are wasted the money and we will look for something more reliable.
Everything there is has been installed through quickstar, just as you have designed it. And if you now tell me that there is a programming problem, well I do not understand anything, because the problem is clearly in the joomlart installation. As I said, I have tried to install this same template, from quickstar on another server, and it gives the same problems.
As I say to you, forget it, we cannot waste any more time.
Thank you for your time, and I wish you good luck.
I close this topic.
Greetings

saguaros

eccoqueuria Let me know if you need any other help then.