Hello !

Two days ago, I renewed my subscription to Joomlart. Then I did two operations
1. the update of templete ja teline 5 and other extensions.
2. the update of jommla from J_3.10 to j.10.1

Problem:

The "What's new" and Ja Facebook Like Box modules are not working. Please see the attached files.

Please help me to solve this problem.
Sincerely
R. DIAZ

    Hi rufdaz

    Could you share the super admin account of your site so I can check?

        saguaros

        Here is what you asked me:

        [Removed by Mods]

        Thank you for your help
        Cordially

        Rufdaz

            rufdaz

            You don't have permission to access this resource.

            It looks like your site blocks access from my place, could you add exception for IPs from Vietnam?

              7 months later

              Hi!
              And how do I add an exception for Vietnam IPs?

              I look forward to hearing from you, I'll just say so long

              Cordially yours.

              R. DIAZ

                Hi rufdaz

                It's from your hosting, you can contact them to add exception.

                  The exception is made. You can intervene.
                  The modules to be configured are the following
                  - New articles (top right next to the date)
                  - Upload more (video)
                  Thank you
                  R. DIAZ

                  Please if you could solve the problem I indicated in my previous message.

                  Thank you
                  R. DIAZ

                  Hi

                  The login info seems not working now, could you check again?

                  There is JS conflict on your site so the module doesn't work, do you have other 3rd party extension installed on your site? pls try to disable them temporarily and see how it goes.

                  Regards

                  I have checked, and there is no change. Everything remains the same.

                  Regards.

                  RufDaz

                  Now I understand, you want my joomla admin password?

                  If so, how do I send it to you without going through the forum?

                  Regards.

                    rufdaz
                    You can edit Fields in your first post and share info there so only Moderators can see.

                      It's done. I've changed the fields in my first post and shared some information so that only the moderators can see it.
                      Thank you very much and see you soon

                        rufdaz

                        There seems to be conflict there, could you share the FTP account also?

                          16 days later

                          It's done. I changed the fields in my first post and shared my FTP account so that only the moderators can see them.
                          Thanks a lot and see you soon.

                            rufdaz It's an issue in Joomla 3, I just updated this file: /templates/ja_teline_v/helper.content.php

                            Kindly check.

                              Checked, it works. Thank you!

                              However, there is another problem with the tabs, namely:

                              -Tab Most read

                              - and the Tab Latest news

                              They do not display any articles

                                Hi rufdaz

                                Do you mean the modules in 'tab-1 & tab-2' positions?

                                I try to revert the code I changed but the issue is still there, it happened before I made changes, right?

                                If yes, pls help to submit a new topic and share the login info there so it's easier to follow.

                                Regards

                                  Yes, these are the modules in the 'tab-1 & tab-2' positions. (See screenshot in attachment)

                                  I don't know if it happened before or after the code you modified.

                                  I will still submit a new article.
                                  However, what login information do you want to share? (I don't understand the meaning of your request. You have all the passwords on the first post dedicated to the moderators).

                                  Link to the new article
                                  https://5metrosdepoemas.com/index.php/traducciones/75-eat-2/833-los-formalistas-rusos-y-el-cine

                                  Greetings

                                    rufdaz I mean you can create a new topic for this issue, it'd be helpful for community if others face the same issue and share the login info in that new topic.

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