Top and bottom modules missing on homepage after upgrading template

saguaros

Hi Pat,

I'm checking with our developer on this issue and will get back to you soon.

patvandenbosche

Thank you.

saguaros

patvandenbosche Our developer is working on this. Will keep you posted.

patvandenbosche

Anything further at this time?

saguaros

patvandenbosche It depends on the team, give us more time on this. I will let you know when having news.

saguaros

In the meantime, if you want to update template now, pls backup this local folder:

/templates/ja_blockk (your default template)/local/

You can rename it first >> update template >> then rename the new local to something else.

Then use the original 'local' folder again.

It's issue with JAEM and we will find the solution pretty soon.

patvandenbosche

I'm going to leave the template at the version now where it works. And when I hear from you on this, the JAEM has a solution, I'll consider upgrading then. I'll be patient in the meantime.

saguaros

patvandenbosche Thanks for your understanding!

patvandenbosche

Has your team fixed this issue yet? Anytime soon? Last response from you was 12 days ago.

saguaros

patvandenbosche This issue relates to layout in T4 framework, I've reported to the team so kindly wait for the update from T4 team. Thank you!

patvandenbosche

I've applied the update for T4 v 2.0.4, and it hasn't fixed it. Was it supposed to?

saguaros

patvandenbosche

It works well with default T4 Blank template and others but not for JA Blockk, the team is working on it. Kindly wait.

patvandenbosche

I've spent the weekend recreating what I had before I attempted to upgrade T4 and the template. It has been a mess. The logo was missing or overwritten, modules were missing, and I lost some custom.css files for the JCE editor. I am not going to upgrade anything on this site until I have your assurance it will not destroy or overwrite what I've worked so hard on. And it hurt to lose two days of time getting this straightened out.

I look forward to hearing from you soon.

Pat

saguaros

Hi Pat,

As our discussion, we notice the modules missing only, for the 'custom.css' file, do you mean that it was removed also?

patvandenbosche

I had to reset all the logo information. It overwrote the Site Settings when I did a rollback to a previous version of the site T4 and template. I had to do a site restore from August 20 because I was stupid enough to not do a backup everytime I made a change in the JAEM. Live and learn. Especially with T4 and how sensitive it is right now.

saguaros

patvandenbosche Thanks for the info, let me share with the team also.

patvandenbosche

After restoring the site, I checked and saw that the template had an update. I thought, why not? I know better than to attack the T4 update because of known issues. I did perform an Akeeba backup before attempting updates today. When I did an update for just the template, the top and bottom header and footer were gone, just as when the T4 was updated. I tried to do a rollback, but the rollback didn't work. I kept getting the same template version, and the same issue.

I performed an update on the site and it is back to where the latest work I did on the site. Is the T4 issues related to the template updates?

saguaros

patvandenbosche I thought it due to T4 but when I tried to replicate the same with T4 Blank template, it works normally. I meant new blocks added are still there when updating new version of template. So I guess it relates to JA Blockk template specific. I will update here when having news.

patvandenbosche

Thanks, I'm not touching T4 or the template until I hear from you that they work with Blockk. It's a shame I can't use the latest features on the site. I'm sure your team will get this fixed.

saguaros

patvandenbosche I will update here when having news.