slider images gone from site

cspgsl

I have lost all of the slider images on all pages and cannot see what happened.

Can you have a look please?

saguaros

Hi cspgsl

I need to check backend settings of module, could you share the correct URL to access backend of your site?

cspgsl

https://vantagebenefitplans.com/administrator/?hobo

Thanks

saguaros

Hi cspgsl

It seems that the provided account doesn't work, could you check again?

cspgsl

[Removed by Mods]

saguaros

You should not put the info in your reply as it's in Public. You add into Fields of your first post.

saguaros

For the issue of module , could you backup your site and install latest of module first?

You are using old version now: https://www.joomlart.com/member/downloads/shape5/joomla-templates/s5-outdoor-life

cspgsl

I installed the update for the slider but it didn't make any difference until I changed the Javascript Library to Legacy
Thanks

saguaros

cspgsl Is that ok now, right?

cspgsl

The first site is OK now but I have another site that is affected.

https://rdpetroffcpa.ca/

Admin credentials have been updated for this site.

I updated the module and set the Javascript Library to Legacy but it has not fixed the problem.

Please have a look. Thanks

saguaros

cspgsl I tried to set to Legacy and images are showing, could you check?

cspgsl

saguaros

This is not how the slider is laid out

cspgsl

it's supposed to be horizontal....

the black is supposed to be the images

saguaros

cspgsl The background image rendered strangely on your site, let me check with our developer and will get back to you. I tested on our dev site by installing module into this Health Guide template but the image looks fine.

cspgsl

any update here?

saguaros

Update:

It due to System - JCH Optimize plugin, I temporarily disable it and the slideshow is working now.

cspgsl

OK, Thank you