We are sorry, JA Page Builder server is under update.

saguaros

Hi cityhomestead It due to the compatibility of JA Builder with Joomla 4, it's not ready for J4 yet unfortunately, you can check its update status here: https://www.joomlart.com/joomla4-status/index.php?group=jaec

cityhomestead

I was able to open JA Page Builder shortly after installing it, and I went back a few minutes ago, and this is what I see:

Manit

Hi cityhomestead
This issue is not because of the server update, kindly submit a new support ticket for this, please provide your website info, our dev team will check and fix the issue for you.

Regards.

chaoym

Very funny when I finally got time to work on my web pages just to find the JA Page Builder gave me blank pages to stare at.

Will need the server back working ASAP, PLEASE? Thank you team.

cityhomestead

chaoym - This is why I hesitate to set up pages instead of articles. If the page builder goes down, do the pages created with it also go down?

Is that what you're saying? You created some pages with the builder, and now that the builder isn't working, your pages quit working?

If so, then the pages are dependent on the builder. Which means I need to create articles as my pages instead.

chaoym

cityhomestead Nope the pages are fine. It's that when I tried to do a "live edit" using JA Page Builder I got blank pages under the editing mode.

Manit

Yeah chaoym , that relates to the server update and we are working to fix it.
Regards.

itlgroup

Manit

Do you have the estimated time when the server update will be complete, beacause since more than one day I can't update the content of my website.

Thank you!

itlgroup

Manit
... the basic rule in one relation with your clients is one answer. Can you answer at my question of yesterday?

"Do you have the estimated time when the server update will be complete, beacause since more than one day I can't update the content of my website."

Thank you!

vidavinci

Hi Man
Now waiting many day.
When your working to fix it finish ???
i'am very serious.
Or Can you not fix can tell me now !!!.
For i search my solutions for my many website build by Ja Builder.Manit

gailjomsocial

There are several unhappy clients (on this and other posts) - an update every few hours would help alleviate the frustrations and show clients you working hard to solve the problem...

thebountifulboard

This is really bad guys... This is the 3rd day that I'm unable to update something critical. I'll have to go into the database and edit these things manually

thebountifulboard

IF you really, really need to make an edit (probably a minor edit) and you can get to your Joomla database...
proceed with caution and do not proceed if you do not know what you're doing

You can go into phpmyAdmin or similar tool, find the table: <prefix>_jabuilder_pages. You should be able to identify the page you want to edit in the field "title".

The html for the page is contained in the field "content". Do not edit in place

Select the field and copy the text to a clipboard or notepad++ (or similar). Find the text you'd like to edit. Change it, save it (just in case). Copy the text from your editor and paste it back into the field "content"

This is for emergency editing of critical (and preferably small) changes.

Hope that helps someone.

vidavinci

It's too complicated for me.
I use JaBuilder's service because of its simplicity.
So where has this service gone?
Finally, Jabuilder is gone .thebountifulboard

partnersolution

We are still without news on this issue... we don't see issue fix progress.... and this is the third day with the server down.
Ehi Joomlart knock, if you're there 🙂

gailjomsocial

Please provide an update. Not keeping folk informed leads to very unhappy clients, keeping them updated even with bad news means they will be more tolerant of the problem and understand you are doing your best to fix things. Any news is much better than no news.......

gabriel-castelan

I hope that someday JA Page Builder will be functional again.

As a temporary solution I have just converted the JA Builder based websites to static HTML and started to edit the code manually. You can also get the code of a page built with JA Page Builder, create a new joomla's article, insert the code in the article (be sure that the editor is disabled for your user) and then assign the article you've just created to the corresponding menu item.

gailjomsocial

Guys - this is rapidly becoming embarrassing and affecting your reputation – please give us an update urgently. After 4 days we need either a fix or a work around as soon as possible.

Manit

Hi all,
I have updated the thread with updates for the issue, kindly check.
We are very sorry about the issue and thank you for your patience and kind understand.

Regards.

dave-ursini

Manit

...we're talking about hundreds of pages Man,
Sincerely, I don't have any words right now.