Mobile menu under Joomla4

jolo32

Hi,
it seems the Free Photographer template has a problem with the menu in mobile mode after Updating to Joomla4. When I open the site with my mobile phone, the menu does not work.
Can you give advice?
Thanks, Jochen

saguaros

Hi Jochen,

Could you share the super admin account of your site so I can check?

jolo32

Hi, I have sent a mail with login information

saguaros

jolo32 You can edit Fields in your first post and share info there so only Moderators can see:

jolo32

ok, done.
Jochen

saguaros

jolo32 Do you have 3rd party extension installed on your site? pls try to disable them one by one first as there is JS conflict on your site which caused that issue.

jolo32

I have done what you have said, I disabled all my extensions but it does not help. The menu does not work with a mobile phone.

I have these extensions normally in use:
- BaGallery -> Joomla4 compatible
- Akeeba Bakup for Joomla -> Joomla 4 compatible
- cookieHint -> Joomla 4 compatible

Any other advice?
Jochen

saguaros

jolo32 Could you share the FTP account also?

jolo32

saguaros
ok, done

saguaros

jolo32 Let me check and will get back to you.

jolo32

have you found something?

saguaros

HI jolo32 I've passed to our developer for further investigation, kindly wait.

jolo32

I don't see any ongoing support here, for over a month my request has been here. It' s no support, really disappointing!

I will block the access to the backend and the FTP again now.

saguaros

jolo32 I will check with our dev, could you grant the access again?

jolo32

I have seen that you released a small update for that template to 2.0.1. This does fix the problem with the mobile menu. So it now works again.

Thanks a lot!