I purchased the S5 Corporate Response template and imported it into Wordpress (online). The template only has 1 page, nothing else.
S5 Corporate Response template not working in Wordpress online
Hi pauljonson1,
I have checked and I think you have used the theme.zip file to install. If you want to get all the content as out demo, you can use the Quickstart package to install or you can Provide the username & password of your site, we will help you import the content to your site.
"Invalid file" is the response I get when trying to import the quickstart zip file.
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And let me re-iterate - I am using Wordpress online, not a local install. If i am not importing it correctly, please advise how to.
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Hi pauljonson1,
With the wordpress online, you can not use the quickstart package, you can download/upload the theme.zip file to your site the you can do as the following step.
1/ Add the following code to the functions.php file.
// Disables the block editor from managing widgets in the Gutenberg plugin.
add_filter( 'gutenberg_use_widgets_block_editor', '__return_false', 100 );
// Disables the block editor from managing widgets.
add_filter( 'use_widgets_block_editor', '__return_false' );
2/ Install wordpress Import/export plugin from the Dashboard > Tools Import
Then install the following plugin to import the widgets: https://wordpress.org/plugins/widget-importer-exporter/
3/ Install the following plugins: S5 Vertical Accordion, S5 MapIt with Google v2, S5 Box, S5 Accordion Menu.
4/ Download the following file to import content into your site.
XML and Wie file:
Note: Wie file is the widgets data.
If you still face their issue, you can Provide the username & password of your site, we will help you resolve it.
Is this secure to give you this information here?
pauljonson1 You can edit Fields in the first post so only Moderators can see.
I have updated the fields with the information you need to make all of these changes for me.
Thank you!
Hi pauljonson1,
I have checked your site and see that you are using the Wordpress.com to running the S5 theme. At the moment, our theme does not support the WordPress.com. If you want to use our theme, you need to install Wordpress.org.
Yes, I have been clear from the start that I am on the online version of Wordpress.
I have already commited to a year of service on Wordpress.com so I can't switch from that.
Please just refund for the Theme and I'll try to figure out what to do next using the online format.
Paul
pauljonson1 Hi Paul,
We already processed your request.