HI belenatote
Thanks for the info. I checked but template was not installed yet so I installed it for you.
After installing template and extensions, you need to setup template so it can look like our demo site. We provide guideline in details here for how to setup each page: https://www.joomlart.com/documentation/joomla-templates/ja-ego
For example, under the header is masthead section, you need to download JA Masthead module in download section of this template: https://www.joomlart.com/member/downloads/joomlart/joomla-templates/ja-ego and install into your site >> add image for page you want and assign to 'masthead' position.
I just did a sample so you can see it now.
For contact page in JA Ego template, it's a bit special contact page, kindly follow documentation here: https://www.joomlart.com/member/downloads/joomlart/joomla-templates/ja-ego
Regards